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SPECIAL REPORT<br />
12TH ANNIVERSARY<br />
THE MAKING OF AN<br />
AVIATION GIANT<br />
SPICEJET’S RISE TO THE NATION’S MOST PREFERRED AIRLINE STATUS HAS BEEN<br />
ACHIEVED THROUGH HARD WORK AND SMART BUSINESS DECISIONS<br />
Top: <strong>Spice</strong>Jet is known for its joie de vivre.<br />
Bottom: Holi sticker for a<br />
little passenger<br />
As it celebrates its 12th<br />
anniversary this year,<br />
<strong>Spice</strong>Jet finds itself in an<br />
enviable position vis-a-vis<br />
other Indian aviation firms. The<br />
anniversary celebrations coincide<br />
with it doing exceptionally well across<br />
many parameters. According to recent<br />
data released by the DGCA<br />
(Directorate General of Civil Aviation),<br />
the regulatory body for civil aviation<br />
under the Ministry of Civil Aviation,<br />
<strong>Spice</strong>Jet’s performance compares very<br />
favourably with that of its peers.<br />
In March 2017, at 91.4 per cent,<br />
<strong>Spice</strong>Jet let the field in Aircraft<br />
Occupancy, a smart 6.6 per cent ahead<br />
of its nearest rival. March-end turned<br />
out to be good for <strong>Spice</strong>Jet in many<br />
ways. It reported profit for eight<br />
consecutive quarters as well as a 90<br />
per cent plus load factor for 24<br />
consecutive months. The same month,<br />
at 85.7 per cent, its OTP (On Time<br />
Performance) was the second best.<br />
Also in March 2017, it surged ahead to<br />
become the third largest airline in<br />
market share.<br />
For <strong>Spice</strong>Jet, it has been a<br />
remarkable recovery from a near<br />
comatose situation it found itself in<br />
three years ago. In fact, the airline had<br />
even ceased operations for one day, on<br />
December 16, 2014. Lessors wanted<br />
their planes back and creditors, their<br />
money. But a hands-on entrepreneur,<br />
Ajay Singh, one of the original<br />
founders of <strong>Spice</strong>Jet, led a determined<br />
new management team from the front,<br />
and the airline staged the most<br />
remarkable turnaround in the history<br />
of aviation industry, all within a year.<br />
Thanking the company’s<br />
employees in a letter dated December<br />
16, 2015, Ajay Singh, Chairman &<br />
Managing Director, <strong>Spice</strong>Jet, had said,<br />
“Today, December 16, is an important<br />
day for all of us. It was on this day last<br />
year that our airline cancelled all its<br />
flights and prepared (itself) to shut<br />
down. Customers harangued us,<br />
70<br />
MAY 2017