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Amadeus Glorious Magazine Issue 06

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PIC N’ MIX AT THE ICC<br />

Pic n’ Mix<br />

AT THE ICC<br />

•<br />

<strong>Amadeus</strong> have created a brand new online menu selector for the conference industry<br />

and have launched this bespoke menu technology at the International Convention<br />

Centre (ICC) in Birmingham.<br />

The menu selector isn’t just for picking food but also theatre, suggested wine pairings<br />

and many more valuable options for event bookers.<br />

Events today play such an important role in all<br />

sectors and industries. They are used to reward<br />

employees, make new business acquaintances,<br />

profile recent successes and even share recent poor<br />

performance. Whether a business creates an event<br />

for their own people or to invite others, the core is<br />

that those who attend receive something – whether<br />

an introduction to a company, knowledge share or<br />

simply a celebration and good fun.<br />

The ICC is a recognised institute in the country<br />

and is known for conferences, banquets and<br />

meetings of all sizes. The kitchen is overseen by<br />

Executive Chef Simon Hellier who creates diverse<br />

menus and sources the very best seasonal, quality<br />

products. Any guest at the ICC knows they are<br />

going to be in very suitable surroundings for their<br />

event and are fully aware the food will be both<br />

delicious and satisfying. So some may argue<br />

that no more innovation is needed? But <strong>Amadeus</strong><br />

are not your typical caterer and are always listening.<br />

“Speaking with our clients, and those within the<br />

wider events industry, we found that a common<br />

complaint of event organisers was the time it took<br />

them to select catering options – particularly when it<br />

came to booking large scale events over several<br />

days.” Says Craig Hancox, General Manager for<br />

<strong>Amadeus</strong> at the ICC.<br />

“No one in the conference and events industry<br />

was offering a real alternative to the traditional<br />

manual booking systems. We therefore decided to<br />

launch a tool which is quick and easy to use<br />

and could literally turn what could have been a<br />

day’s work for an organiser, into a few minutes.”<br />

He adds.<br />

This is where <strong>Amadeus</strong> strive, they listen to<br />

their customers and react to the feedback<br />

provided. They created the ICC menu selector<br />

which helps organisers plan a networking<br />

event, conference, exhibition or banquet<br />

and build the perfect menu to enhance<br />

their event.<br />

><br />

42 GLORIOUS

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