Development of offenders - DCS-Home

More documents

Recommendations

Info

Table 4.1.2 – Consultation arrangements with customers Type of arrangement Cluster Department meetings. Meetings/ orientation sessions with new admissions Community outreach programmes. Meetings / orientation regarding privilege systems for visitation. Actual Customers Cluster Departments. Members of the public Next of Kin Offenders Inmates Employers. Families of offenders Legal representatives Stakeholders. Potential Customers Cluster departments. Members of the public Next of Kin Offenders Inmates Employers. Families of offenders Legal representatives. 178 DEPARTMENT OF CORRECTIONAL SERVICES Actual achievements Regular attendance at all IJS / cluster meetings. • Regular orientation sessions with all new admissions. • Orientation sessions with families of new admissions on protocol/ policy issues. • During community outreach programmes communities are informed of various correctional centre processes and the need for interaction from them. • KZN has 10 and EC 7 community outreach programmes. • Regular orientation sessions take place with families of offenders, legal representatives/ stakeholders regarding visitation processes and access. Table 4.1.3 – Service delivery access strategy Access Strategy Actual achievements Visitors accessing correctional • Sign boards for directions on premises and in correctional centre in centres to visit family & friends most centres • Escorting of visitors • Providing DCS transport to transport visitors from entrance to Correctional centre unit. • Parking areas designated • Fire arm safes available • Searching cubicles to ensure privacy for searching • Emergency contingency plan in place and members receive regular briefing sessions • Bagless society compliance communicated • Lock up facility for belongings • Open / Family days – Part of the Corrections Week activities in September 2011 included arranging of Family Days at the centres Stakeholders and service providers • Registration of stakeholders & service providers, completion of accessing correctional centres to indemnity forms deliver programmes and deliver • Quality Assurance of service providers- register goods & services • Identification cards for service providers • Escorting of service providers in centres • Provision of DCS transport to transport service providers from entrance to CC • Parking areas designated • Fire arm safe • Searching cubicles to ensure privacy in searching • Emergency contingency plan in place and members receive regular briefing sessions • Bagless society compliance • Lock up facility for belongings Arrangements for payment of bail & • Promotion of bail & fine payments posted in Remand Detention Facilities fines visiting areas for easy access to visitors • Bail & fine registers implemented and monitored on a daily basis Booking system for visitors Some correctional centres have established call centres to manage booking of visits. This will be rolled out in the new financial year
PART 4. HUMAN RESOURCE MANAGEMENT Table 4.1.4 – Service information tool Types of information tool Actual achievements DCS Service Delivery Charter • The Minister launched the DCS Service Delivery Charter in April 2010. • The DCS Service Delivery Charter was printed and distributed in the DCS and is reflected prominently in all service delivery points • A range of marketing material was developed and distributed to regions and service points. • The Charter reflects an executive summary of the Code of Conduct; Batho Pele Principles and the Service Delivery Improvement Plan Centre Communication • Information on privilege system is communicated on a regular basis • Orientation manuals utilised effectively • Notice Boards are utilised to promote services • Telephone calls to Next of Kin to assist with bail processes are offered Service Delivery Improvement database A central database was created on the Management Information Centre Portal, reflecting the SDIP quarterly reports per region Table 4.1.5 – Complaints mechanism Complaints Mechanism Actual achievements Complaints and requests procedures Complaints registers available in all correctional centres & monitored by Heads of Centres DCS Hotline A telephone number and email address is available where complaints can be lodged Customer Satisfaction Rating tool • A customer satisfaction rating tool has been developed and launched on the internet and intranet during November 2010. The system is used by officials as well as stakeholders, relatives of offenders and avid web surfers. • A management reporting tool was developed and is functional 4.2 Expenditure Departments budget in terms of clearly defined programmes. The following tables summarise final audited expenditure by programme (Table 2.1) and by salary bands (Table 2.2). In particular, it provides an indication of the amount spent on personnel costs in terms of each of the programmes or salary bands within the department. TABLE 4.2.1 – Personnel costs by programme, 2011/12 Programme Total Expenditure (R’000) Personnel Expenditure (R’000) Training Expenditure (R’000) Professional and Special Services (R’000) Personnel cost as a percent of total expenditure Average personnel cost per employee (R’000) Administration 4,411,884 1,960,321 44% 316 Security 5,344,799 5,155,412 96% 229 Corrections 1,596,846 1,542,136 97% 228 Care 1,728,959 765,128 44% 360 Development Social 535,922 326,000 61% 259 reintegration 568,337 522,729 92% 274 Facilities Z=Total as on Financial Systems 1,683,333 96,247 6% 244 (BAS) 15,870,080 10,367,973 65% 252 ANNUAL REPORT 2011/12 179
Page 1 and 2:
DEPARTMENT OF CORRECTIONAL PART 1:
Page 3 and 4:
PART DEPARTMENT 1: GENERAL OF INFOR
Page 5 and 6:
PART DEPARTMENT 1: GENERAL OF INFOR
Page 7 and 8:
PART 1: GENERAL INFORMATION PART 1:
Page 9 and 10:
PART 1: GENERAL INFORMATION 1.3 Leg
Page 11 and 12:
PART 1: GENERAL INFORMATION making.
Page 13 and 14:
PART 1: GENERAL INFORMATION to be d
Page 15 and 16:
PART 1: GENERAL INFORMATION Signifi
Page 17 and 18:
PART 1: GENERAL INFORMATION The Dep
Page 19 and 20:
PART 2. INFORMATION ON PREDETERMINE
Page 21 and 22:
Page 23 and 24:
477 9477 115753 115753 PART 2. INFO
Page 25 and 26:
Page 27 and 28:
Page 29 and 30:
Page 31 and 32:
Page 33 and 34:
Page 35 and 36:
Page 37 and 38:
Page 39 and 40:
Page 41 and 42:
Page 43 and 44:
Page 45 and 46:
Page 47 and 48:
Page 49 and 50:
Page 51 and 52:
Page 53 and 54:
Page 55 and 56:
Page 57 and 58:
Page 59 and 60:
Page 61 and 62:
Page 63 and 64:
Page 65 and 66:
Page 67 and 68:
Page 69 and 70:
Page 71 and 72:
Page 73 and 74:
Page 75 and 76:
Page 77 and 78:
Page 79 and 80:
PART 3. ANNUAL FINANCIAL STATEMENTS
Page 81 and 82:
Department of Correctional Services
Page 83 and 84:
Project Ceres Correctional Centre V
Page 85 and 86:
Social reintegration is a programme
Page 87 and 88:
2. Inadequate implementation and ma
Page 89 and 90:
Nature of qualification, disclaimer
Page 91 and 92:
Page 93 and 94:
Page 95 and 96:
Page 97 and 98:
Page 99 and 100:
Page 101 and 102:
Page 103 and 104:
Page 105 and 106:
Page 107 and 108:
During the time of the audit this p
Page 109 and 110:
Any amount owing to the National Re
Page 111 and 112:
For the purposes of the cash flow s
Page 113 and 114:
5.7 Lease commitments Finance lease
Page 115 and 116:
Page 117 and 118:
Page 119 and 120:
Page 121 and 122:
Page 123 and 124:
Page 125 and 126:
Page 127 and 128: PART 3. ANNUAL FINANCIAL STATEMENTS
Page 133 and 134: Final Appropriation Actual Expendit
Page 135 and 136: REVENUE Department of Correctional
Page 137 and 138: Department of Correctional Services
Page 147 and 148: 16. Payables - current 2011/12 2010
Page 157 and 158: 30.4 Movement for 2010/11 Departmen
Page 161 and 162: 32.3 Disposals Department of Correc
Page 173 and 174: PART 4. HUMAN RESOURCE MANAGEMENT P
Page 175 and 176: PART 4. HUMAN RESOURCE MANAGEMENT M
Page 177: PART 4. HUMAN RESOURCE MANAGEMENT M
Page 181 and 182: PART 4. HUMAN RESOURCE MANAGEMENT T
Page 185 and 186: PART 4. HUMAN RESOURCE MANAGEMENT 4
Page 191 and 192: PART 4. HUMAN RESOURCE MANAGEMENT O
Page 205 and 206: PART PART 5. OTHER INFORMATION INFO
Page 207 and 208: PART 5. OTHER INFORMATION Notes ANN
Page 209 and 210: Notes ANNUAL REPORT 2011/12 209
Page 211 and 212: PART 1: GENERAL INFORMATION RP308/2
show all

Development of offenders - DCS-Home

You also want an ePaper? Increase the reach of your titles

Delete template?

Save as template?