CM December DECEMBER 2018
THE CICM MAGAZINE FOR CONSUMER AND COMMERCIAL CREDIT PROFESSIONALS
THE CICM MAGAZINE FOR CONSUMER AND COMMERCIAL CREDIT PROFESSIONALS
Create successful ePaper yourself
Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.
OPINION<br />
First impressions<br />
Philip King FCI<strong>CM</strong> reflects on a busy and exciting<br />
year for the CI<strong>CM</strong>, and a series of ‘firsts’.<br />
Philip King FCI<strong>CM</strong><br />
THEY say that time flies when<br />
you’re having fun. That may<br />
be the case, and often is,<br />
and it is certainly true that<br />
12 months can go by in a<br />
flash when you are busy,<br />
and the Chartered Institute of Credit<br />
Management has probably had one of<br />
its busiest years since I became Chief<br />
Executive in 2006.<br />
Three key purposes of the CI<strong>CM</strong> are<br />
to raise awareness of the importance of<br />
credit management, drive best practice,<br />
and support credit professionals as their<br />
careers develop.<br />
The launch of our Credit Champions<br />
documentary at the start of the year<br />
ticked all three of those boxes and<br />
more. A collaborative initiative with ITN<br />
Productions, it was launched to wide<br />
acclaim at the Credit Summit in March,<br />
and is a programme we are looking to<br />
revisit in 2019.<br />
Indeed <strong>2018</strong> was a year of significant<br />
‘firsts’: our first venture into television<br />
documentaries; the launch of our<br />
Knowledge Hub, providing members and<br />
subscribers with access to more than 1,000<br />
knowledge resources covering the entire<br />
credit management lifecycle; and the<br />
launch of our CI<strong>CM</strong> Mentor Hub, a simple<br />
yet highly-practical way of matching<br />
suitable mentors and mentees.<br />
We also launched our new CI<strong>CM</strong> branch<br />
in Ireland, (see November <strong>2018</strong> news), and<br />
I have been delighted with the enthusiasm<br />
shown by the newly-appointed officers and<br />
the levels of engagement already being<br />
realised.<br />
The thirst for knowledge around<br />
best-practice in credit management, not<br />
just in the UK but also internationally,<br />
was evidenced by the broad spread of<br />
nationalities represented in recent exams.<br />
Students in no fewer than 17 different<br />
countries, from the UK to the US, chose the<br />
education pathway offered by the CI<strong>CM</strong>,<br />
confirming in my mind the essential<br />
role that the CI<strong>CM</strong> continues to play in<br />
delivering real expertise.<br />
That does not mean we can rest on<br />
our laurels, and as you can read on<br />
page 46, we are continually looking at<br />
how our qualifications can be further<br />
enhanced to meet a new generation of<br />
credit professionals, as well as how we can<br />
support a growing number of apprentices.<br />
Closer to home, we celebrated yet<br />
another successful event with our CI<strong>CM</strong><br />
British Credit Awards and look forward to<br />
announcing our 2019 Awards winners in<br />
February. The Awards continue to grow in<br />
popularity, as does our CI<strong>CM</strong>Q accreditation<br />
scheme that delivers real evidence of bestpractice<br />
credit management in action.<br />
Of course, we have had our challenges<br />
this year too. I do not always find myself<br />
in agreement either with my Peers in other<br />
leading business organisations, or with our<br />
MPs and public servants. I am continually<br />
frustrated by the late payment debate<br />
being hijacked as a point-scoring exercise<br />
without any real understanding of what<br />
can be a very complex issue.<br />
I will say, however, that by debating<br />
the issue, and challenging other people’s<br />
opinions, we are also managing to promote<br />
the importance of credit management, and<br />
I will continue to champion the value that<br />
professional credit managers can add to<br />
building better businesses.<br />
With that in mind, I wish you all a Merry<br />
Christmas and a happy and prosperous<br />
New Year.<br />
The Recognised Standard / www.cicm.com / <strong>December</strong> <strong>2018</strong> / PAGE 13