CM December DECEMBER 2018
THE CICM MAGAZINE FOR CONSUMER AND COMMERCIAL CREDIT PROFESSIONALS
THE CICM MAGAZINE FOR CONSUMER AND COMMERCIAL CREDIT PROFESSIONALS
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CALENDAR<br />
The rise and rise of<br />
Peer-to-Peer alternative<br />
finance. Page 13<br />
The story behind the<br />
collapse of Toys R Us.<br />
Page 36<br />
THE CI<strong>CM</strong> MAGAZINE FOR CONSUMER AND<br />
COMMERCIAL CREDIT PROFESSIONALS<br />
<strong>CM</strong> <strong>December</strong> 2017.indd 1 21/11/2017 13:41<br />
Sean Feast comments<br />
on the Bell Pottinger<br />
saga. Page 4<br />
Are CRAs doing<br />
enough around bogus<br />
accounts. Page 26<br />
THE CI<strong>CM</strong> MAGAZINE FOR<br />
CONSUMER AND COMMERCIAL<br />
CREDIT PROFESSIONALS<br />
<strong>CM</strong> October 2017.indd 1 21/09/2017 13:47<br />
MARCH <strong>2018</strong> £12.00<br />
People Power<br />
How self-serve is<br />
supporting customer<br />
engagement. Page 14<br />
Taken On Trust<br />
Sean Feast speaks to<br />
Joanna Elson of the Money<br />
Advice Trust. Page 22<br />
THE CI<strong>CM</strong> MAGAZINE FOR CONSUMER AND<br />
COMMERCIAL CREDIT PROFESSIONALS<br />
Winners of the<br />
CI<strong>CM</strong> British<br />
Credit Awards<br />
<strong>2018</strong><br />
<strong>CM</strong> March <strong>2018</strong>.indd 1 21/02/<strong>2018</strong> 13:56<br />
How AI is challenging<br />
our ethical code.<br />
Page 17<br />
The state of the credit<br />
management nation.<br />
Page 34<br />
THE CI<strong>CM</strong> MAGAZINE FOR CONSUMER AND<br />
COMMERCIAL CREDIT PROFESSIONALS<br />
<strong>CM</strong> April <strong>2018</strong>.indd 1 21/03/<strong>2018</strong> 11:10<br />
Sean Feast talks to<br />
the new CEO of Hoist<br />
Finance. Page 13<br />
How Bexley Council<br />
is improving supplier<br />
relationships. Page 16<br />
THE CI<strong>CM</strong> MAGAZINE FOR CONSUMER AND<br />
COMMERCIAL CREDIT PROFESSIONALS<br />
<strong>CM</strong> June <strong>2018</strong>.indd 1 21/05/<strong>2018</strong> 11:04<br />
FORTHCOMING EVENTS<br />
Full list of events can be found on our website: www.cicm.com/events<br />
CI<strong>CM</strong> EVENTS<br />
1 <strong>December</strong><br />
CI<strong>CM</strong> Sheffield and District Branch<br />
SHEFFIELD<br />
Tis The Season To Be Networking<br />
Contact : (0114) 2518850 (239) / 0771 3367588<br />
Paula Uttley<br />
VENUE : Genting Casino, St Paul's Place, Arundel<br />
Gate, Sheffield, S1 2PN<br />
4 <strong>December</strong><br />
CI<strong>CM</strong> North East Branch<br />
NEWCASTLE UPON TYNE<br />
Christmas Quiz<br />
Contact : Email northeastbranch@cicm.com<br />
by 29 November <strong>2018</strong>.<br />
Please look out for any further updates on<br />
our Branch forthcoming events at http://<br />
www.cicm.com/branches/north-east/ .We are<br />
actively seeking people who are keen to find<br />
out more about the CI<strong>CM</strong>, and always welcome<br />
non-members and members bringing a friend,<br />
colleague or even their whole team!<br />
VENUE : Old George Inn (upstairs bar)<br />
Old George Yard (just off Bigg Market), Newcastle<br />
upon Tyne, NE1 1EE.<br />
5 <strong>December</strong><br />
CI<strong>CM</strong> West Midlands Branch<br />
BIRMINGHAM<br />
German Market Winter Warmer<br />
Contact : Kim Delaney-Bowen: 07581 160 521<br />
VENUE : RSM Office, St Philips Point,<br />
Birmingham, B2 5AF<br />
30 January<br />
CI<strong>CM</strong> South Wales Branch<br />
CARDIFF<br />
Are The Robots Coming or Are They Here<br />
Already? What will you do?<br />
Contact : To reserve a place please email<br />
southwalesbranch@cicm.com<br />
Diana Keeling (07921) 492348<br />
VENUE : Atradius, 3 Harbour Road, Cardiff, CF10<br />
4WZ<br />
OTHER EVENTS<br />
6-7 <strong>December</strong><br />
Forums International – International<br />
Telecoms Risk Forum (ITRF)<br />
LONDON<br />
Contact : For more information email<br />
itrf@forumsinternational.co.uk<br />
11 <strong>December</strong><br />
Experian Credit Forum – FMCG Ireland<br />
DUBLIN<br />
Contact : Please contact Brent.cumming@<br />
experian.com on 07885 675 092 if you would like<br />
further details.<br />
11 <strong>December</strong><br />
Experian Credit Forum –<br />
Oil & Fuelcard Ireland<br />
DUBLIN<br />
Contact : Please contact Brent.cumming@<br />
experian.com on 07885 675 092 if you would like<br />
further details.<br />
12 <strong>December</strong><br />
Forums International – Export/International<br />
Credit Forum (ECF/ICF)<br />
LONDON<br />
Contact : For more information email<br />
ecf@forumsinternational.co.uk<br />
VENUE : Moore Stephens, London<br />
<strong>CM</strong><br />
The magazine for<br />
consumer and<br />
commercial credit<br />
professionals<br />
<strong>CM</strong><br />
CREDIT MANAGEMENT<br />
<strong>DECEMBER</strong> 2017 £12.00<br />
INSIDE<br />
<strong>2018</strong> DESKTOP<br />
Face to Face<br />
Sean Feast speaks<br />
to Business Minister<br />
Margot James<br />
<strong>CM</strong><br />
CREDIT MANAGEMENT<br />
OCTOBER 2017 £10.00<br />
Life on the edge<br />
Consumers caught<br />
in the debt trap<br />
CREDIT MANAGEMENT<br />
Chain Reaction<br />
The cost of being in<br />
– and out – of debt<br />
THE CI<strong>CM</strong>'S HIGHLY ACCLAIMED MAGAZINE<br />
INSIDE<br />
<strong>CM</strong><br />
CREDIT MANAGEMENT<br />
APRIL <strong>2018</strong> £12.00<br />
Barrel Role<br />
How the UK wine industry<br />
is finding cash to grow<br />
<strong>CM</strong><br />
CREDIT MANAGEMENT<br />
JUNE <strong>2018</strong> £12.00<br />
Winds of<br />
change<br />
Headwinds on<br />
the path to<br />
economic<br />
improvement<br />
SPECIAL<br />
FEATURES<br />
IN DEPTH<br />
INTERVIEWS<br />
ASK THE<br />
EXPERTS<br />
GLOBAL<br />
NEWS<br />
INTERNATIONAL<br />
TRADE<br />
CURRENCY<br />
EXCHANGE<br />
HR<br />
MATTERS<br />
MOBILE DIGITAL<br />
EDITION<br />
THE LEADING JOURNAL FOR CONSUMER AND COMMERCIAL CREDIT PROFESSIONALS<br />
TO SUBSCRIBE CONTACT: T: 01780 722903 E: ANGELA.COOPER@CI<strong>CM</strong>.COM<br />
The Recognised Standard / www.cicm.com / July/August June <strong>2018</strong> / PAGE <strong>2018</strong> / 58 PAGE 58<br />
The Recognised Standard / www.cicm.com / <strong>December</strong> <strong>2018</strong> / PAGE 62