mt-magazine-Mar18
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#1<br />
UPDATE YOUR AUDIENCE RESEARCH<br />
#2<br />
KNOW YOUR COMPETITION<br />
I’m always amazed when I talk to business<br />
owners and they tell me that the last time they<br />
conducted audience research was years ago.<br />
That’s crazy. Audiences change. You’ve got to<br />
know who’s interested in your products – and<br />
why they’re interested – if you’re going to understand<br />
how to bring your audience to your<br />
site.<br />
If it’s been a while since you conducted any<br />
audience research, it’s time to get back on the<br />
horse. For example, you can:<br />
> Check your analytics and look for new<br />
trends<br />
> Create a customer survey and email it to<br />
your list<br />
> Do a social media survey<br />
Competitor research is another key component<br />
of customer acquisition. After all, you and<br />
your competitors are vying for the same audience.<br />
Knowing what they do and how they’re<br />
doing it can help you pull ahead in the race for<br />
new business.<br />
A couple of easy tactics to use include:<br />
> Tracking your competitor’s backlinks<br />
and traffic<br />
> Monitoring your competitor’s social<br />
mentions<br />
> Doing a complete audit of their websites<br />
> Reading their blog and other marketing<br />
materials<br />
Ongoing competitor research will ensure that<br />
you’re not losing out to your competitors.<br />
These things will help you fine-tune your targeting.<br />
You can also use them to create (or<br />
update) a customer persona or avatar to help<br />
you with your marketing.