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The 10 Best Professional Services Automation Solution providers 2018

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1<br />

<strong>Best</strong><br />

<strong>Professional</strong><br />

<strong>Solution</strong> <strong>providers</strong> <strong>2018</strong><br />

on building the product is made to bring the entire<br />

ecosystem closer to industry 4.0. This starts with ensuring<br />

that digitalization of information is achieved with every<br />

single haulier on the platform, allowing the company to<br />

truly deploy its suite of intelligent systems across the<br />

industry.<br />

Prior to Haulio, Sebastian was a Business and Tech<br />

consultant at 2359 Media, one of the leading technology<br />

studios in Singapore and the South-East Asian region –<br />

helping his clients marry the latest in mobile and web<br />

technologies to their real business challenges. His notable<br />

projects involved chatbots with the Singapore Airlines,<br />

contactless technologies with the Singapore Tourism Board<br />

and delivery management solutions with ST Logistics.<br />

Sebastian graduated from the National University of<br />

Singapore. Currently, he is pursuing a master’s Degree in<br />

Supply Chain Management at the National University of<br />

Singapore, which he has put on hold due to his full-time<br />

involvement with Haulio.<br />

<strong>The</strong> ON-Demand Concept<br />

Haulio was first launched in May 2017 as a gateway to<br />

PSA’s Inter-Terminal Haulage through an “on-demand”<br />

concept via its platform. It was a tripartite agreement<br />

between PSA, Haulio and the Haulier companies executing<br />

the jobs. Initially, it had to go around knocking doors to<br />

convince the hauliers that these “on-demand” jobs can now<br />

offer a new flexibility for their drivers to generate revenue<br />

even during lull periods, night shifts and weekends/public<br />

holidays. This gradual mindset shift helps the companies<br />

realize that “something is better than nothing”. <strong>The</strong>y have<br />

since successfully hauled over 70,000 TEUs till date.<br />

Shifting the Mindset<br />

Apart from the technological challenges in its platform, the<br />

biggest obstacle for Haulio and its business is that it takes a<br />

lot of effort to convince industry stakeholders of its mission.<br />

Thus, conversion cycles can take a long time, and the<br />

implementation of technology to traditional business<br />

workflows take a long time too.<br />

Changing the mind-set of business owners to trust and<br />

accept the concept of a sharing economy in the haulage<br />

space is another challenge for Haulio. <strong>The</strong> supply chain<br />

ecosystem is made up of various stakeholders and<br />

departments that have differing KPIs. It thus takes time for<br />

the industry to align and adapt, before it can fully move<br />

towards a digital platform for the booking and execution of<br />

their daily Container Haulage requirements. Indeed, Haulio<br />

“To be Southeast Asia’s<br />

Leading Digital<br />

Haulage Platform –<br />

Powered by Technology,<br />

Empowered by People.”<br />

is seeing increasing receptiveness as it continuously proves<br />

itself with its technology and actions.<br />

Industry-wide Facilitator<br />

Haulage is a significant, yet often overlooked segment in<br />

the automated and connected world of industry 4.0. With<br />

the advancements of energy lines, the requirements and<br />

demands of just-in-time delivery of containers will only<br />

rise. At the same time, the new digital era also means the<br />

increasing need for machine-to-machine, systems-tosystems<br />

communication to ensure that digital and physical<br />

flow of goods are well collaborated.<br />

<strong>The</strong>se are demands that traditional service <strong>providers</strong> will<br />

face tremendous difficulty keeping pace with. Haulio comes<br />

in as an industry-wide facilitator, to usher every haulier into<br />

this future of clock-worked automated future through its<br />

collaborative platform.<br />

Emblem of Satisfaction<br />

“With Haulio today, we are able to attempt to (achieve<br />

efficiency) by getting jobs from the platform whenever we<br />

have a dip in volume to manage for the day.” – LSHK<br />

Trading & Transport Co.<br />

“Haulio is a fantastic alternative revenue on days that we<br />

have insufficient jobs and they are able to fill up our load<br />

seamlessly through their simple and interactive platform.”<br />

– UBTS Pte Ltd<br />

“In Haulio, we can optimize our operations better by<br />

responding to the jobs posted at our lull periods.” – Union<br />

Transport Co Pte Ltd<br />

|November <strong>2018</strong>| 29

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