The 10 Best Professional Services Automation Solution providers 2018
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1<br />
<strong>Best</strong><br />
<strong>Professional</strong><br />
<strong>Solution</strong> <strong>providers</strong> <strong>2018</strong><br />
on building the product is made to bring the entire<br />
ecosystem closer to industry 4.0. This starts with ensuring<br />
that digitalization of information is achieved with every<br />
single haulier on the platform, allowing the company to<br />
truly deploy its suite of intelligent systems across the<br />
industry.<br />
Prior to Haulio, Sebastian was a Business and Tech<br />
consultant at 2359 Media, one of the leading technology<br />
studios in Singapore and the South-East Asian region –<br />
helping his clients marry the latest in mobile and web<br />
technologies to their real business challenges. His notable<br />
projects involved chatbots with the Singapore Airlines,<br />
contactless technologies with the Singapore Tourism Board<br />
and delivery management solutions with ST Logistics.<br />
Sebastian graduated from the National University of<br />
Singapore. Currently, he is pursuing a master’s Degree in<br />
Supply Chain Management at the National University of<br />
Singapore, which he has put on hold due to his full-time<br />
involvement with Haulio.<br />
<strong>The</strong> ON-Demand Concept<br />
Haulio was first launched in May 2017 as a gateway to<br />
PSA’s Inter-Terminal Haulage through an “on-demand”<br />
concept via its platform. It was a tripartite agreement<br />
between PSA, Haulio and the Haulier companies executing<br />
the jobs. Initially, it had to go around knocking doors to<br />
convince the hauliers that these “on-demand” jobs can now<br />
offer a new flexibility for their drivers to generate revenue<br />
even during lull periods, night shifts and weekends/public<br />
holidays. This gradual mindset shift helps the companies<br />
realize that “something is better than nothing”. <strong>The</strong>y have<br />
since successfully hauled over 70,000 TEUs till date.<br />
Shifting the Mindset<br />
Apart from the technological challenges in its platform, the<br />
biggest obstacle for Haulio and its business is that it takes a<br />
lot of effort to convince industry stakeholders of its mission.<br />
Thus, conversion cycles can take a long time, and the<br />
implementation of technology to traditional business<br />
workflows take a long time too.<br />
Changing the mind-set of business owners to trust and<br />
accept the concept of a sharing economy in the haulage<br />
space is another challenge for Haulio. <strong>The</strong> supply chain<br />
ecosystem is made up of various stakeholders and<br />
departments that have differing KPIs. It thus takes time for<br />
the industry to align and adapt, before it can fully move<br />
towards a digital platform for the booking and execution of<br />
their daily Container Haulage requirements. Indeed, Haulio<br />
“To be Southeast Asia’s<br />
Leading Digital<br />
Haulage Platform –<br />
Powered by Technology,<br />
Empowered by People.”<br />
is seeing increasing receptiveness as it continuously proves<br />
itself with its technology and actions.<br />
Industry-wide Facilitator<br />
Haulage is a significant, yet often overlooked segment in<br />
the automated and connected world of industry 4.0. With<br />
the advancements of energy lines, the requirements and<br />
demands of just-in-time delivery of containers will only<br />
rise. At the same time, the new digital era also means the<br />
increasing need for machine-to-machine, systems-tosystems<br />
communication to ensure that digital and physical<br />
flow of goods are well collaborated.<br />
<strong>The</strong>se are demands that traditional service <strong>providers</strong> will<br />
face tremendous difficulty keeping pace with. Haulio comes<br />
in as an industry-wide facilitator, to usher every haulier into<br />
this future of clock-worked automated future through its<br />
collaborative platform.<br />
Emblem of Satisfaction<br />
“With Haulio today, we are able to attempt to (achieve<br />
efficiency) by getting jobs from the platform whenever we<br />
have a dip in volume to manage for the day.” – LSHK<br />
Trading & Transport Co.<br />
“Haulio is a fantastic alternative revenue on days that we<br />
have insufficient jobs and they are able to fill up our load<br />
seamlessly through their simple and interactive platform.”<br />
– UBTS Pte Ltd<br />
“In Haulio, we can optimize our operations better by<br />
responding to the jobs posted at our lull periods.” – Union<br />
Transport Co Pte Ltd<br />
|November <strong>2018</strong>| 29