The 10 Best Professional Services Automation Solution providers 2018
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1<br />
<strong>Best</strong><br />
<strong>Professional</strong><br />
<strong>Solution</strong> <strong>providers</strong> <strong>2018</strong><br />
Kimble is dedicated to the production of unique<br />
management solutions delivered through a<br />
software-as-a-service (SaaS) model.<br />
Leading-edge with <strong>Automation</strong> <strong>Solution</strong>s<br />
Powered by real-time data, Kimble’s augmented<br />
intelligence and analytics deliver the information required<br />
to improve how a business is run and the forward-looking<br />
insight that helps plan for the future.<br />
In supporting a diverse set of requirements from both<br />
services and product companies, Kimble deploys<br />
experience and innovation from a broad range of industries<br />
to support the most functionally rich solution in<br />
<strong>Professional</strong> <strong>Services</strong> <strong>Automation</strong>. <strong>The</strong> app offers<br />
category-leading capabilities and ease of use in revenue<br />
forecasting and recognition, resource planning, project<br />
management, budget and margin control, mobile time and<br />
expenses, period management, and billing.<br />
<strong>The</strong>se are the unified services offered by Kimble:<br />
• Implementation <strong>Services</strong>: Kimble is architected to be<br />
configured through settings and data rather than relying<br />
on the use of a coding language. Its implementation team<br />
will support its customers through the adoption of<br />
Kimble, using a series of business-led activities from<br />
which the configuration and deployment are driven.<br />
• Training <strong>Services</strong>: Kimble’s training team provides team<br />
training for the project during on-boarding that ensures<br />
that organizations’ staff develop a strong understanding of<br />
the capabilities of Kimble rapidly.<br />
• <strong>Professional</strong> <strong>Services</strong>: Kimble is a highly scalable and<br />
configurable application which can evolve with its<br />
customers changing business. Its aim is to empower its<br />
customer to manage these activities by themselves, with<br />
the availability of its additional support.<br />
• Support <strong>Services</strong>: Kimble’s dedicated product support<br />
combines the expertise of highly trained professionals<br />
with an extensive knowledge base.<br />
Sovereignty with Expertise<br />
<strong>Professional</strong><br />
<strong>Automation</strong> solutions<br />
to the next level.<br />
‘‘Taking<br />
Consultancy Company, Fulcrum <strong>Solution</strong>s, in 1997 with no<br />
external investment, and in just under 3 years it had reached<br />
200 staff with offices in Edinburgh, Manchester, London,<br />
and New York.<br />
Stepping Ahead through Challenges<br />
<strong>The</strong> Kimble team is proud of creating a PSA which delivers<br />
real value for its customers – Kimble PSA scores highest<br />
for customer satisfaction and speed-to-value among the<br />
leading PSA solutions on crowd review site G2 Crowd.<br />
“I am proud that for a good group of us, this is the 4th<br />
company we have worked in together, and at Kimble, we<br />
have an amazing team of people that operate without ego,<br />
and genuinely work together for the greater good,”<br />
Robinson said.<br />
Adopting PSA generally involves working in new ways to<br />
take advantage of the potential the technology creates to<br />
make better decisions more quickly. Managing change often<br />
presents a challenge. Kimble is expanding its customer<br />
success organization and works in partnership with<br />
customers, continuing to embed Augmented Intelligence<br />
and to take advantage of all the capabilities of the<br />
Salesforce platform to deliver proven customer benefit.<br />
Mark Robinson is the Chief Marketing Officer at Kimble<br />
Communications. He has over 30 years’ experience in the<br />
IT industry and as a serial entrepreneur. Mark started his<br />
career in management consulting before working for Oracle<br />
Corporation. Since co-founding Kimble, he has been<br />
focused on helping service organizations to improve<br />
business performance, regularly contributing to events such<br />
as TSW and Dreamforce. Mark started his first IT<br />
|November <strong>2018</strong>| 35