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The 10 Best Professional Services Automation Solution providers 2018

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1<br />

<strong>Best</strong><br />

<strong>Professional</strong><br />

<strong>Solution</strong> <strong>providers</strong> <strong>2018</strong><br />

Kimble is dedicated to the production of unique<br />

management solutions delivered through a<br />

software-as-a-service (SaaS) model.<br />

Leading-edge with <strong>Automation</strong> <strong>Solution</strong>s<br />

Powered by real-time data, Kimble’s augmented<br />

intelligence and analytics deliver the information required<br />

to improve how a business is run and the forward-looking<br />

insight that helps plan for the future.<br />

In supporting a diverse set of requirements from both<br />

services and product companies, Kimble deploys<br />

experience and innovation from a broad range of industries<br />

to support the most functionally rich solution in<br />

<strong>Professional</strong> <strong>Services</strong> <strong>Automation</strong>. <strong>The</strong> app offers<br />

category-leading capabilities and ease of use in revenue<br />

forecasting and recognition, resource planning, project<br />

management, budget and margin control, mobile time and<br />

expenses, period management, and billing.<br />

<strong>The</strong>se are the unified services offered by Kimble:<br />

• Implementation <strong>Services</strong>: Kimble is architected to be<br />

configured through settings and data rather than relying<br />

on the use of a coding language. Its implementation team<br />

will support its customers through the adoption of<br />

Kimble, using a series of business-led activities from<br />

which the configuration and deployment are driven.<br />

• Training <strong>Services</strong>: Kimble’s training team provides team<br />

training for the project during on-boarding that ensures<br />

that organizations’ staff develop a strong understanding of<br />

the capabilities of Kimble rapidly.<br />

• <strong>Professional</strong> <strong>Services</strong>: Kimble is a highly scalable and<br />

configurable application which can evolve with its<br />

customers changing business. Its aim is to empower its<br />

customer to manage these activities by themselves, with<br />

the availability of its additional support.<br />

• Support <strong>Services</strong>: Kimble’s dedicated product support<br />

combines the expertise of highly trained professionals<br />

with an extensive knowledge base.<br />

Sovereignty with Expertise<br />

<strong>Professional</strong><br />

<strong>Automation</strong> solutions<br />

to the next level.<br />

‘‘Taking<br />

Consultancy Company, Fulcrum <strong>Solution</strong>s, in 1997 with no<br />

external investment, and in just under 3 years it had reached<br />

200 staff with offices in Edinburgh, Manchester, London,<br />

and New York.<br />

Stepping Ahead through Challenges<br />

<strong>The</strong> Kimble team is proud of creating a PSA which delivers<br />

real value for its customers – Kimble PSA scores highest<br />

for customer satisfaction and speed-to-value among the<br />

leading PSA solutions on crowd review site G2 Crowd.<br />

“I am proud that for a good group of us, this is the 4th<br />

company we have worked in together, and at Kimble, we<br />

have an amazing team of people that operate without ego,<br />

and genuinely work together for the greater good,”<br />

Robinson said.<br />

Adopting PSA generally involves working in new ways to<br />

take advantage of the potential the technology creates to<br />

make better decisions more quickly. Managing change often<br />

presents a challenge. Kimble is expanding its customer<br />

success organization and works in partnership with<br />

customers, continuing to embed Augmented Intelligence<br />

and to take advantage of all the capabilities of the<br />

Salesforce platform to deliver proven customer benefit.<br />

Mark Robinson is the Chief Marketing Officer at Kimble<br />

Communications. He has over 30 years’ experience in the<br />

IT industry and as a serial entrepreneur. Mark started his<br />

career in management consulting before working for Oracle<br />

Corporation. Since co-founding Kimble, he has been<br />

focused on helping service organizations to improve<br />

business performance, regularly contributing to events such<br />

as TSW and Dreamforce. Mark started his first IT<br />

|November <strong>2018</strong>| 35

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