The Business Travel Magazine Feb/Mar 2019

ADVERTISEMENT FEATURE
ON THE ATTACK
Blue Cube Travel has invested in extensive cyber security
measures to ensure clients’ data is safe
Over four in ten SME businesses
(43%) and seven out of ten (72%)
large companies in the UK
experienced online data attacks last year
according to a 2018 governmental Cyber
Security Breaches Survey.
The travel sector has also seen its fair share
of high-profile data breaches involving the
hacking of customer credit card information,
passport details and personal information.
Cyber-attacks not only cost money and
threaten the loss of existing customers, they
also cause brand and reputational damage.
As a leading independent travel management
company with a large and varied client
base, Blue Cube Travel handles significant
amounts of sensitive data on behalf of its
clients. Robust cyber security systems and
processes to protect that data are critical to
the continued success of Blue Cube’s business.
That is why the TMC has invested in working
with leading cyber security consultancy CNS
for the last two years. CNS implemented
Aegis, a benchmarking tool that measures
and scores the TMC’s cyber security maturity
against standards such as PCI DSS, ISO 27001
and Cyber Essentials Plus.
“CNS and Aegis enabled us to identify any
potential risks and prioritise areas we needed
to focus on bolstering our cyber security,”
says Kevin Trill, Blue Cube’s Director of
Technology and Transformation. “We now
have a multi-layered approach in place to
deal with the vast array of existing and
future cyber threats. For example,
our new online booking tool,
launched last year, is fully PCI
DSS compliant.”
Blue Cube has also enhanced
safety for sending and
receiving sensitive data via
email by implementing message
encryption and the internet email
standard DMARC (Domain-based
Message Authentication, Reporting &
Conformances). This means Blue Cube staff
can encrypt emails sent to clients if required.
“Our customers need to be confident that
emails they receive from us are genuine and
cannot be tampered with,” explains Kevin
Trill. “These enhancements ensure identification
of fraudulent emails, and when
needed, secure message encryption to
protect sensitive information.”
Mel Phaure, Director and
Co-founder of Blue Cube adds:
“We have built up a very successful
business over the last 15 years with a
reputation for providing exceptional personal
service. To suffer a cyber breach would be
hugely detrimental. We believe Blue Cube
has gone further than any other similar-sized
TMC in ensuring clients’ data is safe. Meeting
and surpassing not only what clients require,
but also what GDPR regulations require, is
essential to our continued growth.” •
bluecubetravel.co.uk | sales@bluecubetravel.co.uk | 0208 948 8188