02.08.2019 Views

Selling Travel July/August 19

Create successful ePaper yourself

Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.

spotlight on 45<br />

Talking...<br />

JA<br />

Resorts<br />

& Hotels<br />

In conversation with... Thomas Grundner, Vice<br />

President Sales & Marketing, JA Resorts and Hotels<br />

QTell us about the JA brand<br />

A: With a 38-year history as a<br />

homegrown hospitality brand, we’ve now<br />

announced major expansion plans. Our<br />

company vision is to be recognised as<br />

the leading provider of unique getaway<br />

experiences in remarkable<br />

locations around the Indian<br />

Ocean and key global<br />

destinations. We<br />

create memories<br />

across eight distinct<br />

properties, from<br />

snorkelling in<br />

a coral reef to<br />

mountain ziplining<br />

to exploring<br />

global cuisines.<br />

QCan you sum<br />

up the ethos of JA<br />

Resorts & Hotels?<br />

A: Do the work you love<br />

and love the work you do. Our<br />

management style is ‘the JA Way’, which<br />

encourages associates to embrace<br />

individuality and work with positivity–<br />

because they truly love what they do.<br />

It helps us stand out and be fluid as we<br />

navigate change.<br />

QWhat are your USPs?<br />

A: The variety of unique experiences<br />

we offer, the relaxed JA Way service<br />

and our locations. JA Hatta Fort Hotel is<br />

Dubai’s only mountain resort; we have two<br />

luxurious private islands in the Seychelles<br />

and Maldives, and two prime Dubai<br />

locations in Jumeirah Beach Residence and<br />

Dubai’s largest experiential resort,<br />

JA The Resort.<br />

QHow do you help<br />

agents?<br />

A: We recently<br />

launched an online<br />

training course for<br />

UK travel agents<br />

to highlight our<br />

product. We have<br />

strong UK sales<br />

representation<br />

through Gill Shannon<br />

and Louisa Smith,<br />

ensuring the trade is<br />

educated on the portfolio.<br />

Fam trips are hosted throughout the<br />

year and we offer verified agent discounts<br />

on jaresorts.com using the code JATRAV.<br />

QWhat is JA’s policy on sustainability?<br />

A: It’s very important. We are<br />

removing all plastic bottles, replacing them<br />

with our own bottling plants and glassware<br />

and rolling out a food wastage programme<br />

which will reduce our waste drastically.<br />

QWhat are the latest developments<br />

agents need to know?<br />

A: JA The Resort is Dubai’s largest<br />

experience resort, and by September<br />

20<strong>19</strong> JA Beach Hotel will be completely<br />

renovated and the new JA Lake View Hotel<br />

will open. These additions make it a world<br />

class, all-encompassing resort with one<br />

million square metres of land and private<br />

beach, a 104-berth marina and a nine-hole<br />

golf course. There are over 40 activities like<br />

water sports, fishing, seaplanes, tennis and<br />

shooting, plus 25 restaurants and bars.<br />

QWhat does the future hold for JA and<br />

do you plan to expand anywhere else?<br />

A: We are expanding into China in a joint<br />

venture and are launching five or six very<br />

upscale hotels, as well as 30-plus upper<br />

midscale lifestyle hotels called ‘Big Bed by<br />

JA’. We will also open two luxury lodges in<br />

Tanzania and are exploring a 500-room<br />

property in Sri Lanka. <br />

sellingtravel.co.uk

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!