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Executive Onboarding

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<strong>Executive</strong> <strong>Onboarding</strong><br />

3.4 Career Step 4: From Functional Manager to Business<br />

3.4 Manager<br />

When transitioning from functional manager to business<br />

manager, the leader will head up the integration of functions while<br />

having the full business area P&L responsibility. Accountability<br />

spans from developing a product to actually commercializing it.<br />

The decisive moment in this role often hits when it becomes clear<br />

how visible and exposed the leader must become. In our<br />

experience, introverted leaders often struggle in this position. As<br />

complexity rises exponentially, this is the role that is often<br />

perceived to be the most enjoyable, and alternatively, where the<br />

leader feels truly alone for the first time. In our experience, four<br />

things, in particular, characterize this career step:<br />

1. The leader will need to balance multiple functional<br />

platforms and value all functions appropriately. The key is<br />

to make the necessary connections between the<br />

capabilities (people), structures (functions), systems and<br />

processes. Often, the business manager will originate from<br />

a functional area that is often rooted in his/her original<br />

expertise going back to the first career level. Here, for the<br />

first time, the leader’s functional expertise becomes a<br />

potential liability. Why? Because it represents a significant<br />

personal vulnerability. When judging business problems,<br />

the leader will still have a natural – and often unconscious<br />

– preference for viewing a problem through the eyes of<br />

his/her functional and educational roots and capabilities.<br />

In turn, this will create blind spots for the leader, who will<br />

need to build a team of loyal contributors, who can<br />

compensate for those blind spots.<br />

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