Objection Booklet_Vertical2
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“Your Product Sounds Too Complicated”<br />
Probe<br />
• Ask them what they find complicated about the<br />
product.<br />
• Ask them what their concerns are about the<br />
product.<br />
Possible Solutions<br />
• If the Target finds the Admin set up complicated<br />
then mention that they’ll have someone from<br />
the Success team who will help them onboard<br />
onto the solution.<br />
• If the target has concerns about how to use the<br />
product after onboarding sessions, mention that<br />
they’ll have access to support materials, tutorials<br />
and helpline.<br />
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