Insurance Contract Law Issues Paper 2 Warranties - Law Commission
Insurance Contract Law Issues Paper 2 Warranties - Law Commission
Insurance Contract Law Issues Paper 2 Warranties - Law Commission
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4.34 The Long-Term Statement, however, took a less robust approach. It made an<br />
exception where the policyholder took out a policy on the life of someone else (so<br />
called “life of another” policies). Here insurers could ask general questions about<br />
the life to be assured and convert them en masse into warranties. However,<br />
insurers undertook not to reject a claim on the basis of a misrepresentation<br />
unless the statement was both material and within the knowledge of the<br />
proposer. As the law allows insurers to avoid policies for material<br />
misrepresentations in any event, it is not clear exactly what life insurers gain by<br />
turning proposal form answers into warranties in these circumstances.<br />
Presumably, it removes the need to show that a particular statement induced<br />
them to enter into the contract: it would be enough that the statement would be<br />
material to a prudent underwriter.<br />
4.35 In 2004, when SGIP was replaced by ICOB, the prohibition on basis of the<br />
contract clauses was removed. Rule 7 does not include any provisions relating to<br />
basis of the contract clauses. We have not been able to find any justification for<br />
this change at the time it was made. However, the ABI has since told us that they<br />
believe that use of such clauses would be prevented by the general principle that<br />
insurers should treat their customers fairly (see below). They therefore believe<br />
that specific provisions are unnecessary.<br />
Treating customers fairly<br />
4.36 The FSA publishes 11 high level “Principles for Business”, to be found in the<br />
PRIN sourcebook. They are part of a move away from prescriptive rules to<br />
principles-based regulation. Principle 6 states that:<br />
A firm must pay due regard to the interests of its customers and treat<br />
them fairly.<br />
As part of an FSA initiative, insurers are required to demonstrate that they are<br />
building the principle of treating customers fairly into all that they do. 31<br />
4.37 In July 2006, the FSA published the General <strong>Insurance</strong> Cluster report,<br />
highlighting examples of good and bad practice in this area. One example given<br />
of poor practice was that:<br />
Some insurers refuse claims for unconnected breaches (eg not<br />
paying out on a claim related to an escape of water due to an alarm<br />
breach). 32<br />
31 See FSA, General <strong>Insurance</strong> Newsletter, Issue No 10, September 2006.<br />
32<br />
FSA, General <strong>Insurance</strong> and Pure Protection Products: Treating Customers Fairly, July<br />
2006, p 18.<br />
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