QHA_Review March_2021

FEATURE
THE COLMSLIE IS A FRIENDLY HOTEL, FROM
THE STAFF RIGHT DOWN TO THE PATRONS WHO
COME HERE TO ENJOY A GOOD TIME.
QHA REVIEW | 28
“We really cater for it all here at the Colmslie. We
have extensive function areas, gaming, and multiple
dining areas. Our recently renovated beer garden
has a big screen to watch all the weekend sport
with a cold beer. “We invested a large portion of
the renovation budget into tropical plants and
trees which have created a beautiful space full of
colour and life. Our dedicated TAB bar is great on a
Saturday to watch your horses come in and have a
punt.
“Our Venue Manager Scott Hockey has created
a great atmosphere and ensures that all of our
customers are well looked after, he has gone above
and beyond to ensure we maintain a high level of
customer service at the Colmslie hotel,” Matt said.
Thanks to its location and proximity to the city, the
Colmslie attracts a broad range of demographics.
“The surrounding suburbs have undergone a
gentrification combined with high-density unit and
townhouse-style developments which have attracted
a younger demographic into the hotel. The area now
is still on the up, with its proximity to the city and
the upcoming nearby residential and commercial
developments. We still have many elderly patrons
who visit during the day for lunch and a coffee, while
the afternoons then attract a younger crowd who like
to sit in the beer garden and watch the big screen
and set themselves up for the evening,” Matt added.
The hotel serves up its famous 100% chicken breast
parmies as its specialty, but is also well regarded for
its daily roast lunch specials and mouth-watering
steaks.
The hotel’s drive-through and Liquor Barn are open
until midnight every night and also underwent a full
refurbishment last year which Matt said had been a
huge success.
“Our retail manager Craig Walsh and his team go
above and beyond to ensure our customers are
well looked after. The Colmslie is a friendly hotel,
from the staff right down to the patrons who come
here to enjoy a good time. The management team
here are passionate about customer service and are
well-known and loved by our patrons. The staff are
so important to us and they build relationships here
with our customers,” Matt explained.