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PATRICK DOYLE<br />

CHIEF EXECUTIVE<br />

INTERNATIONAL<br />

DIPLOMATIC SUPPLIES (IDS)<br />

I started IDS in a bedroom in my house in South London in 1997,<br />

just working on my own for the first year supplying mainly British,<br />

American and Canadian Embassies across Africa, Asia and the<br />

Middle East. Then in the second year we started supplying the<br />

foreign Embassies in London with duty free wines and spirits.<br />

The company has grown organically over 25 years. In 2008,<br />

we opened our office in Dubai, to see if we could offer a better<br />

service and develop our business, and it proved to be a turning<br />

point. We had a lot of customers in India, in Pakistan, and the<br />

delivery time from Dubai was four days, compared to 30 days<br />

from the UK.<br />

Dubai is now the head office of the company and we have<br />

approximately 65 staff here. We still have our UK office, where<br />

we started. And subsequently we opened IDS in Miami to source<br />

American goods for American embassies worldwide.<br />

And that has also taken us into Latin America. We opened IDS<br />

Europe, supplying the Brussels market, where our major focus<br />

is to source directly from the vineyards: Spanish wines, German<br />

wines, Italian wines, French wines, etc. We also offer a wide<br />

range of groceries from around Europe.<br />

At the same time, we are focussed on giving back to the community.<br />

About 15 years ago, I was asked if IDS would support a<br />

fundraiser in Sudan, raising money for children in Darfur with a<br />

British charity called Kids for Kids.<br />

Our charity work is not so much about corporate<br />

responsibility as it is about human responsibility<br />

We provided some refreshments to be used at the Embassy the<br />

day of the event, and when I arrived, they had some beautiful<br />

pictures of South Sudanese photographs, of Nubian warriors in<br />

Sudan’s rugged backdrops. I volunteered to be the auctioneer<br />

and we actually raised a remarkable amount of money for kids<br />

that evening. The Founder, Patricia Parker, who had just been<br />

awarded an OBE (Order of the British Empire) in the UK, eventually<br />

asked me to become a trustee of the charity.<br />

So for 15 years or more, I have had a very close relationship with<br />

raising money for children in Darfur through Kids for Kids. One of<br />

the things I did was organize the Ambassadors’ Ball in London<br />

where every year we invited diplomats from around the world,<br />

representatives from the British Parliament, business community,<br />

etc. It serves as an annual fundraising for Kids for Kids.<br />

When I moved to Dubai in 2019, I wanted to bring charitable<br />

base to the company that we had in the UK and we found an<br />

organization called Gentle Hands, which is an orphanage in the<br />

Philippines. Those children have been found on the side of the<br />

road at 2, 3, 4 years old. They have been physically, sexually and<br />

mentally abused.<br />

IDS has helped to fund the home-schooling programme for these<br />

children found on the streets, and we also offered our staff the<br />

opportunity to go to Gentle Hands as volunteers, and spend two<br />

weeks caring for the children.<br />

We were looking to find another charity to support and I went to<br />

Ethiopia and met with a lady called Karen Kendall, a Dubaibased<br />

lawyer. When she went to Ethiopia on a business trip,<br />

some people told her about a child who had been left in a bush.<br />

Karen couldn’t not do something about this, so she paid for the<br />

medical care for the little girl. And through the process, Karen<br />

adopted Ruby, who is now her daughter. And, realized through<br />

the adoption process, there are a lot of children in this position.<br />

IDS has committed to paying the annual food bill for the children<br />

and staff at Shamida, the charity Ms Kendall founded.<br />

When we opened IDs In Miami and we wanted to continue this<br />

process. We engaged with an organization called Life Skills in<br />

Haiti. We fund scholarships for nurses, worth approximately<br />

USD 1,500-1,700 per year. These nurses come from poor families,<br />

they do not have access to the funds but want to serve<br />

the community. And so we stepped in and, first funding ten<br />

scholships. We have since done another 22 scholarships and we<br />

will continue each year to meet the request so that each of these<br />

girls finishes their schooling. Haiti, as you may well know, has<br />

been through an awful lot: earthquakes, diseases, etc.<br />

All of these charities are not simply about ticking a box for us.<br />

It is not so much about corporate responsibility as it is about<br />

human responsibility. We make money as a business and we<br />

want to give back, we actually search out where we can help and<br />

who we can help. We do not really want to give money to big<br />

charities.<br />

We are also making strides on the sustainability front. By the<br />

end of this year, our Dubai company will be carbon neutral. And<br />

we are very much working towards making the entire company<br />

carbon neutral.<br />

ABOUT IDS<br />

International <strong>Diplomatic</strong> Supplies (IDS) is the number 1<br />

<strong>Diplomatic</strong> supply company in the world. Our business is<br />

totally geared and focused to supply Embassies, consulates,<br />

NGO’s and military bases who enjoy diplomatic privilege.<br />

Our main focus globally is on the supply of beers, wines and<br />

spirits from the more than 35 different supply countries through<br />

our hubs, along with an extensive range of groceries, frozen food,<br />

home & outdoor, health & beauty and baby & child products.<br />

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