Siebel Communications Guide - Downloads - Oracle
Siebel Communications Guide - Downloads - Oracle
Siebel Communications Guide - Downloads - Oracle
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What’s New in This Release ■<br />
Table 4. New Product Features in <strong>Siebel</strong> <strong>Communications</strong> <strong>Guide</strong>, Version 8.1 Rev. A<br />
Topic Description<br />
“About Credit Management in<br />
<strong>Siebel</strong> <strong>Communications</strong>” on<br />
page 175<br />
“Reviewing and Adding a Credit<br />
Alert in <strong>Siebel</strong> <strong>Communications</strong><br />
(End User)” on page 179<br />
“Process of Managing Collections in<br />
<strong>Siebel</strong> <strong>Communications</strong> (End<br />
User)” on page 187<br />
“Workflows for Synchronization”<br />
on page 217<br />
“CMU SIA Submit Adjustment<br />
Request to External” on page 235<br />
“Workflows to Enter Adjustments<br />
in the Billing Profile Portal” on<br />
page 228<br />
Chapter 17, “Web Services<br />
Reference”<br />
What’s New in <strong>Siebel</strong> <strong>Communications</strong> <strong>Guide</strong>, Version 8.1<br />
Table 5 list changes described in the first version of the documentation to support release 8.1 of the<br />
software.<br />
14<br />
Information about integrating credit alerts with <strong>Oracle</strong>®<br />
<strong>Communications</strong> Billing and Revenue Management has been<br />
added to the guide.<br />
You can perform batch imports of credit alerts from an external<br />
application.<br />
New functionality helps you to update, process payments for,<br />
and close collections actions for credit alerts.<br />
New workflows have been added to synchronize data between<br />
the <strong>Siebel</strong> CRM application and the billing application.<br />
The CMU SIA Submit Adjustment Request to External workflow<br />
has been updated.<br />
New workflows have been added to allow users to enter<br />
adjustments for bills in the Billing Profile portal.<br />
Web services have been added to support the integration of<br />
<strong>Siebel</strong> <strong>Communications</strong> with external applications for<br />
managing billing and revenue.<br />
Table 5. New Product Features in <strong>Siebel</strong> <strong>Communications</strong> <strong>Guide</strong>, Version 8.1<br />
Topic Description<br />
“About Prebuilt Integration with<br />
<strong>Siebel</strong> <strong>Communications</strong>” on<br />
page 24<br />
“Process of Setting Up an<br />
Integration” on page 34<br />
“About Passing Customer Orders to<br />
<strong>Oracle</strong> Billing Application” on<br />
page 26<br />
“About Service Bundles” on<br />
page 27<br />
<strong>Siebel</strong> <strong>Communications</strong> can be integrated with third-party<br />
billing and revenue systems through <strong>Oracle</strong> Application<br />
Integration Architecture.<br />
Integration includes the ability to pass customer orders to<br />
<strong>Oracle</strong> <strong>Communications</strong> Billing and Revenue Management.<br />
Integration includes the ability to process service bundles.<br />
<strong>Siebel</strong> <strong>Communications</strong> <strong>Guide</strong> Version 8.1 Rev. D
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