Siebel Communications Guide - Downloads - Oracle

Accounts in Siebel Communications ■ About Accounts in Siebel Communications
Figure 2 shows an example of an account hierarchy where parent-child relationships are established
along service and billing account classes.
Figure 2. Example of Account Hierarchy
Account Roles and Responsibilities
Sales administrators and sales managers usually oversee the creation and maintenance of accounts
by their teams. All team members (end users) can create an account and update account
information.
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Siebel Communications Guide Version 8.1 Rev. D