NCSEA Connections Child Support Products & Services Guide 2023

Leveraging
DATA
FOR
CHANGE
In Child Support
Collections
State government agencies recognize the
importance of collecting and managing
electronic data to maximize child support
collections.
Child support is a crucial source of income for
single parents and their children, and state
agencies are responsible for ensuring that
noncustodial parents are paying their fair share.
However, enforcing child support orders can be a
complex and time-consuming process, with many
noncustodial parents failing to make timely
payments or avoiding their responsibilities
altogether.
One of the biggest challenges in enforcing child
support orders is tracking down noncustodial
parents who have moved or changed jobs. Without
accurate and up-to-date employment information
on these individuals, and the appropriate
infrastructure to collect and maintain the
information, it can be difficult for state agencies to
consistently enforce court orders.
Another challenge agencies confront in enforcing
child support orders is tracking down the location
of the noncustodial parent for legal process.
Instead, we recommend focusing on locating
noncustodial assets such as insurance
settlements, bank account or life insurance
proceeds, via electronic data matching, followed by
an electronic legal process, to secure the asset(s).
An ancillary benefit of this data matching is that it
often results in securing valid, verified addresses
for noncustodial parents.
With the help of Stellarware’s Child Support
solutions, state government agencies can be
better equipped to enforce child support orders
and ensure that single parents and their children
receive the financial support they deserve.
Highlighted within are high-level solution
overviews of Stellarware’s Child Support and New
Hire service portals, all of which may be custom
tailored to match existing workflows while
maintaining cost-effective, turn-key
implementations.