Professional Recovery 374

NEWS
Tech Trucks help out
blue light exercise
Pichler Tools
looking to
build on a
strong 2022
Hereford based operator Tech Trucks were recently part of
‘Exercise Dark Night’, involving multiple blue light partners
simulating a high-speed road traffic collision.
The day was a great success with Tech Trucks receiving a personal
thank you from Hereford & Worcester Fire Service: “I would like to
thank you for allowing us to use your facilities on Sunday for the
Fire service Exercise. Without local support to use premises large
scale exercises would be difficult to organise. Initial feedback from
attending crews is positive and a perfect venue, I hope we can work
together in the future for other scenario’s.”
Specialist tools supplier Pichler Tools
is aiming to build momentum after a
strong business performance in 2022.
Pichler says demand continues to be exceptionally
strong for its time-saving tools for problem automotive
jobs such as injector and glow plug removal.
“We grew sales significantly in 2022,” said Steve
Prince, Managing Director at Pichler Tools UK. “The
challenge for us is still to reach more garages and show
the benefits of the huge range of tools and equipment
we have.”
Pichler Tools reports that customer satisfaction and
retention amongst garage owners remains very high.
Indeed, it’s proven the case that key products ‘sell
themselves’ once garage see them in action.
“We often find garages will just be doing certain jobs
in certain ways but when you can show the time saving
and quality benefits with using our solutions they jump
at the opportunity to solve some workshop headaches,”
said Steve.
Key developments last year for Pichler Tools included
the hiring of new Area Sales Manager Mark Steel to cover
East Midlands, alongside the implementation of route
planning software which combines customer call plans
with live traffic data to maximise efficiency.
The return of live events – historically a key focus
for Pichler - also boosted interest, with successful
attendance at the UK Garage and Bodyshop event at
the NEC in June, ahead of Garage Hive’s The Blend
conference in September.
“Up to now, we’ve mainly grown through garages
seeing the products and then from word-of-mouth
and recommendations,” said Steve. “Fortunately, our
customers tend to really like the tools and the service so
they keep coming back for more!”
Pichler Tools has exciting plans in the pipeline for
2023; investment in head office premises will see
storage capacity significantly expanded. A new training
academy and development workshop for product
demonstration are also being created too.
Garages interested in finding out more about Pichler
Tools should visit www.pichler-tools.com or call 01335
360759.
30 PROFESSIONAL RECOVERY MAGAZINE
30 News Tech Trucks.indd 1 01/03/2023 16:30