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Issue 57

The UK's outdoor hospitality business magazine for function venues, glamping, festivals and outdoor events

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GLAMPSITES<br />

also have a wonderful soon to be<br />

son-in-law who is a graphic designer<br />

so he created our logo after a verbal<br />

description from me. The logo is<br />

used everywhere that we put ‘words<br />

or pictures’. With regard to publicity,<br />

I do paid advertising with just one<br />

company in Herefordshire called<br />

Eat Sleep Live Herefordshire (www.<br />

eatsleepliveherefordshire.co.uk)<br />

who have national reach. All other<br />

advertising I do through Instagram<br />

and FaceBook myself.<br />

How would you describe your<br />

ethos and unique selling point?<br />

Our ethos is all about a gentle<br />

touch and being thoughtful about<br />

our planet and all who share it.<br />

Reconnecting with nature gently.<br />

Being as self-sufficient as possible<br />

and practical, and supporting local<br />

and small businesses. We achieve a<br />

high level of repeat business and we<br />

like to connect with everyone who<br />

visits. Allowing that time and space<br />

for renewing connection to the<br />

important things in life.<br />

How did you choose your interior<br />

decoration?<br />

Our interior decoration is about<br />

being rustic, practical and useful<br />

with a touch of the fairyland. You<br />

won’t find any white rugs – we want<br />

children to be able to forget to take<br />

their shoes off and it not matter.<br />

What challenges have you faced?<br />

Challenges faced have been<br />

financial, Covid, planning<br />

permission and ‘nay sayers’. We<br />

however only have the usual<br />

financial ones now so we feel that<br />

we are winning!<br />

“BEING A PART<br />

OF SPREADING<br />

SOME ‘MAGIC’<br />

AS WELL AS<br />

BEING ABLE TO<br />

BE OUTSIDE<br />

FOR THE VAST<br />

MAJORITY<br />

OF THE TIME<br />

TENDING TO<br />

GUESTS AND<br />

THE GARDEN<br />

ALIKE”<br />

What are your plans for next<br />

season?<br />

This season (2023) we are right<br />

now upgrading the camp kitchen,<br />

doing some minor repairs and<br />

building porches (really useful in<br />

poor weather). We are also looking<br />

into being able to provide light<br />

breakfasts for people from our<br />

reception building (The Hub). We<br />

may look at an additional cabin<br />

for 2024 season but that is wholly<br />

dependent on finances.<br />

Describe your average day midseason<br />

Up early, understand incoming and<br />

outgoing guests for the day, quick<br />

check and refresh in the toilet and<br />

shower block. Go to The Hub to<br />

serve coffee and tea for those who<br />

want it and have morning chats<br />

with guests. Take the dogs out<br />

for a woodland walk. Come back<br />

and feed the chickens and collect<br />

eggs. See out those guests who are<br />

leaving and possibly take a booking<br />

for their next visit. Clean the<br />

vacated cabins in readiness for their<br />

new guests. Do some gardening.<br />

Start welcoming guests from 2pm.<br />

Later in the day assist with building<br />

cooking fires for those who are a<br />

little unsure and supply wood and<br />

kindling to others. Sometimes we<br />

will have a pizza night and cook<br />

pizza in our wood-fired oven.<br />

Do you enjoy the business?<br />

I love it. The interaction with<br />

people, the satisfaction when they<br />

say how lovely it has been for them.<br />

Being a part of spreading some<br />

‘magic’ as well as being able to<br />

be outside for the vast majority of<br />

the time tending to guests and the<br />

garden alike.<br />

What are you most proud of?<br />

How beautiful the site is while it<br />

is also a haven for wildlife. I am<br />

thrilled too when people ask about<br />

the renewables and I can then show<br />

them how it all works. If we can<br />

influence a proportion of our guests<br />

to do things more carefully and<br />

thoughtfully for the planet when<br />

they get home then our job is done.<br />

What advice could you give<br />

to someone coming into the<br />

industry?<br />

Don’t plan to be rich in money, be<br />

rich in experiences. Oh, and become<br />

a member of the FSB (Federation of<br />

Small Businesses) even if it’s only<br />

for payroll.<br />

ADDRESS BOOK<br />

ACCOMMODATION<br />

Timber Team (suppliers of Morgana)<br />

www.timberteamuk.co.uk<br />

TOILET & SHOWER<br />

Paragon Space<br />

www.paragonspace.co.uk<br />

PIZZA OVEN<br />

Ooni uk.ooni.com<br />

BOOKINGS<br />

FreetoBook www.freetobook.com<br />

INSURANCE<br />

NFU Mutual www.nfumutual.co.uk<br />

DETAILS<br />

Cwtch Cabins<br />

Much Marcle<br />

Ledbury<br />

Herefordshire HR8 2NN<br />

www.cwtchcabins.com<br />

32 WWW.OPENAIRBUSINESS.COM

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