Issue 57
The UK's outdoor hospitality business magazine for function venues, glamping, festivals and outdoor events
The UK's outdoor hospitality business magazine for function venues, glamping, festivals and outdoor events
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GLAMPSITES<br />
HOW TO INCORPORATE TECH FOR YOUR<br />
GLAMPING BUSINESS<br />
In an age where so many tech options are available at your fingertips, it<br />
can be easy to quickly feel overwhelmed. Being strategic when first starting<br />
to build your own tech stack can create a smooth onboarding process and<br />
reduce ‘tech-fatigue’.<br />
It’s also important to remain personable and human-centric. While<br />
embracing tech can be wonderfully helpful in initiating a self-sufficient<br />
business, ensure it doesn’t detach you altogether from your guests. Chances<br />
are, the free time you gain will enhance the real life relationships you’re able<br />
to build with your guests. And happy guests say great things to their friends<br />
once they’re back on home turf<br />
Despite a wide variety of readily available holiday rental technology<br />
options in today’s market, many lose sight of targeting the guest experience.<br />
Tech is ultimately about creating efficiency for you and your guests, but not<br />
becoming so efficient as to remove the human-centred approach from the<br />
guest experience altogether.<br />
glampsite, or your glamping properties are<br />
set in a remote location, technology is there<br />
to lend a hand. Despite the challenges that<br />
come with a remote location, like efficiently<br />
meeting your guests’ needs or managing a<br />
variety of different types of unit, technology<br />
can aid in remotely communicating with<br />
your guests.<br />
5<br />
Tech supplies contactless services<br />
and solutions<br />
Cloud-based solutions grant your<br />
guests the freedom to manage their own<br />
glamping experience. No matter how<br />
remote or spread out your glamping<br />
property might be, contactless solutions<br />
serve a key purpose in minimising contact<br />
with you or your staff to create a truly<br />
remote experience, while still providing<br />
access to pertinent information for<br />
the duration of your guests’ stay. A few<br />
examples might be:<br />
› online self-check-in<br />
› digital key cards or online access to<br />
accommodation information<br />
› instructions for operating smart<br />
home devices located within the<br />
accommodation<br />
› online or mobile payment options for<br />
guests looking to leave their cash at<br />
home. There are many contactless<br />
solutions that are accessible from<br />
anywhere as they are available to<br />
download for offline use.<br />
We might be a little biased but at Touch<br />
Stay, a digital guidebook checks all the<br />
boxes in meeting these needs, connecting<br />
your guests to you and your property<br />
before, during and even after their stay.<br />
6<br />
TECH PROMOTES AND UPHOLDS<br />
ENVIRONMENTAL INITIATIVES<br />
While it might be a bit counterintuitive<br />
for guests to remain connected to<br />
technology while at the same time<br />
trying to disconnect from the outside<br />
world, technology can reduce your site’s<br />
environmental impact while keeping guests<br />
connected.<br />
Cloud-based technologies reduce paper<br />
piles generated by the daily operations of<br />
managing a glamping business including<br />
printed reports, reservations, guest receipts<br />
and house manuals.<br />
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