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Issue 58

The UK's outdoor hospitality business magazine for function venues, glamping, festivals and outdoor events

The UK's outdoor hospitality business magazine for function venues, glamping, festivals and outdoor events

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GLAMPSITES<br />

SUPPLIER PROFILE<br />

Glampsan<br />

Waste sanitation solutions<br />

for ‘off-grid’ glamping,<br />

caravan, camping and<br />

event sites<br />

What does your company do?<br />

If you are diversifying into<br />

the buoyant glamping<br />

sector, Glampsan supplies an<br />

‘evolution’ of toilet and waste<br />

handling solutions. If you have<br />

selected your shepherd’s hut,<br />

for example, but don’t know<br />

how to handle the waste when<br />

someone flushes the loo or<br />

takes a shower, Glampsan<br />

provides you with choices and solutions.<br />

How do you do it so well?<br />

We have lots of relevant experience in the<br />

team. Some of our people have been in<br />

the waste industry since the early 1990s,<br />

so it’s fair to say they’ve already come<br />

across most of the same challenges our<br />

customers face today.<br />

We’ve been involved in waste as<br />

manufacturers and rental companies,<br />

so we’ve seen both sides of the portable<br />

sanitation business, and some of us are<br />

keen caravanners, so we know what’s<br />

important for that market, too. Above all,<br />

we know waste is a bit of a difficult subject<br />

for many, even to talk about sometimes,<br />

so we try to keep it as easy as possible by<br />

breaking our product offering down into<br />

simple guidance on our websites, on our<br />

social media platforms, over the phone<br />

and face-to-face at exhibitions.<br />

Please give us a potted company history<br />

We’ve been manufacturing and supplying<br />

off-grid sanitation products for the<br />

construction and outdoor event industries<br />

under our www.plasticsol.com brand<br />

since 2010. In recent years we’ve fielded<br />

enquiries for those same products from<br />

the glamping sector; it’s the same ‘waste’<br />

being flushed away after all. Yet the<br />

questions asked by the glamping sector<br />

are subtly different, hence the creation of<br />

our www.glampsan.com division and the<br />

addition of a whole raft of extra products<br />

just for the glamping and leisure sectors.<br />

Describe your brand proposition<br />

We help customers navigate the tricky<br />

subject of off-grid toilet, shower and sink<br />

waste and<br />

offer them<br />

choices. Just<br />

as the best<br />

hi-fi in the world is no good if you have<br />

the cheapest speakers, the best glamping<br />

pod in the world is no good if you can’t get<br />

waste away from it. We’ve listened to our<br />

customers and have come up with a range<br />

of solutions suitable for their sites. We<br />

want to understand customers’ needs and<br />

offer the right, long-term solution, not just<br />

any old solution.<br />

What are your ‘hero’ products?<br />

One of our biggest sellers is our lowprofile<br />

Flat Tank, which sits unobtrusively<br />

underneath your shepherd’s hut etc. to<br />

capture waste for later removal by a waste<br />

collection company. These allow many<br />

sites to start up and make money whilst<br />

waiting, and waiting, for planning approval<br />

for sewage treatment plants. For campers,<br />

it also serves as an Elsan Tipping Point. A<br />

superbly flexible product.<br />

For the camping and caravanning<br />

sectors, Glampsan is the UK and Ireland<br />

reseller for superb CampPlus en-suite<br />

bathroom and toilet pods. The most<br />

popular DUO unit contains two separate<br />

en-suite bathrooms in a back-to-back<br />

layout. Positioned between two pitches,<br />

the DUO will provide each caravan or<br />

tent pitch with its own private bathroom<br />

facility. Sites will be able to increase<br />

revenue and command higher pitch fees<br />

while raising customer satisfaction levels<br />

and extending the rental season.<br />

Our Saniflo sewage lifting stations<br />

can pump waste over height and<br />

distance while the top end of our waste<br />

handling range is a sewage treatment<br />

plant, formerly known as a septic tank.<br />

We concentrate Glampsan’s efforts on<br />

the typical sizes required by smaller<br />

glamping sites: the two, three and five<br />

person Portapura units are designed and<br />

manufactured in the UK specifically for<br />

glamping sites, holiday homes, static<br />

caravans, site offices, site toilets, garden<br />

rooms and small leisure developments.<br />

Hot off the press in 2023 is Lapee, our<br />

ground-breaking women’s urinal.<br />

Any extra special people?<br />

Everyone in our team is special to us and<br />

we all have slightly different skillsets which<br />

complement each other. Whether on the<br />

phone, on the PC, loading trucks on the<br />

yard or meeting face-to-face, the customer<br />

service ethic is ingrained in everyone’s<br />

DNA. For us, it’s all about the customer.<br />

What are you most proud of?<br />

Despite the challenges of recent years<br />

we’ve increased the product range, we’ve<br />

taken on more people and we’ve grown<br />

the business.<br />

Why should a customer get in touch?<br />

We’re friendly and approachable. We’re<br />

committed. We’re not going to supply<br />

you something you don’t need. We’re not<br />

afraid to say, “We don’t know,” because<br />

we will know someone who does. We have<br />

the experience and the product range to<br />

supply you a solution.<br />

DETAILS<br />

Glampsan<br />

01922 7<strong>58</strong>7545 / 0800 999 6010<br />

sales@glampsan.com<br />

www.glampsan.com<br />

See more on page 42<br />

WWW.OPENAIRBUSINESS.COM 43

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