Experience issue 2023

NOVELTY
Experience
Ideal for fleet management:
All machines
are visible at
a glance. The freely
configurable dashboards
show, for example,
whether the
machine is currently
in use, whether
there are any faults,
the geo-position of
the machine and upcoming
maintenance
intervals.
corresponding instruction for action
can be passed on directly to the rental
customer. This saves resources at the
rental company’s customer service department
and ensures quick troubleshooting
at the job site as well as high
machine availability.
OPEN PLATFORM WITH EXPAND-
ABLE OPTIONS
Thanks to the open platform architecture
and the many interface options,
the RTC is continuously being further
developed and expanded with additional
functions.
In the future, various alarms can be
defined via the monitoring function.
This means, for example, that necessary
maintenance on the machines will
be announced in good time and can
be scheduled in the workshop. The
integrated black box stores errors and
alarms for one year. In this way, it can
be traced later on whether a problem
has already existed frequently or what
triggered it.
ERROR ANALYSIS EVEN FAR AWAY
FROM MOBILE RADIO NETWORKS
Compared to previous tools, the
RUTHMANN TECHNOLOGY CON-
NECT - RTC makes it possible to port
data to a smartphone in places without
mobile phone networks and bring
it to a location with network coverage.
A service technician can then
access the smartphone via the internet
and view the data. This means that in
many cases it is no longer necessary
for a service technician to travel to the
location of the fault, even in remote
areas. He can identify the problem in
the RTC and give instructions on how
to rectify the fault.
All operating data, such as the current working height and reach, as well as
the basket load, are visible from the machine.
The insight into the machine’s diagnostic system allows faults to be found
quickly without the need for customer service to travel to the site.
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