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Issue 60

The UK's outdoor hospitality business magazine for function venues, glamping, festivals and outdoor events

The UK's outdoor hospitality business magazine for function venues, glamping, festivals and outdoor events

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GLAMPSITES<br />

GETTY IMAGES<br />

QUICK TIPS<br />

Staying Ahead<br />

Elevating guest experience and maximising business potential to<br />

stay one step ahead of the rest<br />

AS THE industry continues its tremendous<br />

growth it is essential that glampsite<br />

owners continuously enhance their<br />

offerings to stay ahead of the competition.<br />

Many of you will already be familiar with<br />

the following, but sometimes we all<br />

need a reminder to focus on continual<br />

improvement. This article aims to provide<br />

you with practical insights and tactics to<br />

help you elevate your glampsite to the next<br />

level, creating a better guest experience<br />

and maximising its potential.<br />

1Assessing<br />

your site<br />

To start your journey of improvement,<br />

a comprehensive evaluation of your<br />

glampsite is crucial. Analyse guest<br />

feedback, reviews and market trends<br />

specific to the UK’s glamping industry<br />

and identify areas for improvement. This<br />

assessment will provide a solid foundation<br />

for your transformation.<br />

Obviously Open Air Business is an<br />

excellent place to start regarding what’s<br />

going on in the industry but it is important<br />

to stay abreast of general travel and<br />

hospitality trends too.<br />

2Enhancing<br />

accommodations<br />

and amenities<br />

Upgrading your existing<br />

accommodations or introducing<br />

new ones can significantly<br />

elevate the glamping experience.<br />

Consider incorporating luxurious<br />

features, bespoke designs and<br />

unique themes that resonate<br />

with your area's cultural heritage<br />

or natural beauty. Emphasise<br />

comfort, privacy, and seamless<br />

integration with nature. Create<br />

exclusive amenities that align<br />

with guest expectations and<br />

preferences, such as hot tubs,<br />

outdoor cooking facilities or<br />

private spa services.<br />

More often than not guests who<br />

have enjoyed their time with you<br />

will be motivated to return if they<br />

can try out a different experience<br />

in terms of accommodation.<br />

3Curating memorable<br />

experiences<br />

Going beyond comfortable<br />

accommodations by curating unique<br />

guest experiences can set your glampsite<br />

apart. Showcase your region by organising<br />

guided nature walks, local food and drink<br />

tastings, traditional craft workshops,<br />

or storytelling sessions around the<br />

campfire. Collaborate with local experts<br />

and businesses to provide authentic and<br />

memorable experiences that guests will<br />

cherish.<br />

“COLLABORATE WITH LOCAL<br />

EXPERTS AND BUSINESSES<br />

TO PROVIDE AUTHENTIC<br />

AND MEMORABLE<br />

EXPERIENCES THAT GUESTS<br />

WILL CHERISH”<br />

Anything ‘wellness’ is likely to be a hit.<br />

Think open air yoga, guided meditation,<br />

spa therapies, barefoot sensory walks and<br />

cold water dips.<br />

42 WWW.OPENAIRBUSINESS.COM

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