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Annual Report 2002 (pdf, 1319K) - WestLB

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36<br />

DOMESTIC PAYMENTS: AUTOMATION ALMOST<br />

COMPLETED<br />

� paper-based<br />

� electronic<br />

594.2<br />

781.0<br />

1,179.3<br />

1992 1997 <strong>2002</strong><br />

| Stefan Esser Global Equity Derivatives<br />

Seeking new challenges every day, setting new objectives all the time –<br />

that’s something I find quite exciting. But if you do business around the<br />

globe, you should not lose your footing, but remain realistic. <strong>WestLB</strong> has<br />

roots and legs at the same time. So it’s firmly rooted in the region and on<br />

the move in all the world’s markets – a perfect combination. MYBANK<br />

(in millions of<br />

transactions)<br />

we strengthened our position as the service<br />

provider of choice for the savings banks through<br />

state-of-the-art user interfaces and improved<br />

price systems. By linking up to <strong>WestLB</strong>’s<br />

systems, we will ensure that the savings banks<br />

have access to the central clearing systems in<br />

Europe. A consistent refinement of our systems<br />

will enable <strong>WestLB</strong> to establish itself as the<br />

central interface of the Savings Banks Financial<br />

Group in the clearing system of the European<br />

Banking Association.<br />

The demand for cash management systems has<br />

increased further. We stepped up our marketing<br />

efforts in this field considerably last year, offering<br />

our products to internationally operating and<br />

municipal enterprises and as white-labelling<br />

solutions for other banks.<br />

Card Services: Closer Cooperation<br />

with Network Operators<br />

Card-based payment systems continued to be<br />

an attractive instrument of customer retention<br />

last year. We intensified our cooperation with<br />

network operators in the development of EC<br />

cash terminals, launching an EC cash system<br />

together with Lidl GmbH & Co KG. We have<br />

meanwhile sold our LTU Eurocard portfolio to<br />

Santander Direkt Bank. We were also closely<br />

involved in setting up the operating company<br />

�-Points, a bonus programme for savings<br />

banks products in the Rhineland.<br />

Trade Finance Business Integrated<br />

Last year we pooled our transaction banking<br />

activities and integrated the documentary trade<br />

finance business in order to streamline the<br />

handling processes and further improve the

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