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Annual Report 2002 (pdf, 1319K) - WestLB

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46<br />

Bringing People Together — Speed,<br />

Competence and Creativity Ensure Client<br />

Satisfaction at <strong>WestLB</strong> AG.<br />

Looking ahead to the elimination of institutional<br />

liability and guarantor liability in 2005, <strong>WestLB</strong><br />

has prescribed itself a rigorous cost-cutting<br />

programme, which includes a reduction in<br />

headcount by 1,500 throughout the Group. With<br />

the help of innovative personnel management<br />

tools we are supporting the necessary process<br />

of workplace reduction in the Bank. We stepped<br />

up the pace of implementation during the<br />

year under review, bringing forward the target<br />

completion date from the end of 2004 to the<br />

end of 2003. On the basis of a personnel concept<br />

which was developed in close consultation with<br />

the representatives of the employees, we reduced<br />

our workforce by 686 in <strong>2002</strong>. The savings were<br />

achieved in a socially-acceptable manner using<br />

a variety of state-of-the-art personnel instruments,<br />

including agreements on part-time working,<br />

measures to promote occupational mobility,<br />

the transfer of employees within the Group and<br />

early retirement schemes. The response to these<br />

offers by employees has been encouraging. At<br />

the beginning of 2003, a further 200 jobs were<br />

cut as a result of agreements which came into<br />

effect at the beginning of the year. Moreover,<br />

593 employees left the Group on January 1, 2003<br />

following the sale of the WPS Bank.<br />

The total number of employees in the Banking<br />

Group declined by 7.2% to 8,779 in <strong>2002</strong>.<br />

Personnel expenses in the <strong>WestLB</strong> Group fell by<br />

10.0% to € 1,218 million (2001: € 1,354 million).<br />

First-Class Training Opportunities<br />

The employees of <strong>WestLB</strong> are faced with a<br />

unique challenge as a result of the required<br />

restructuring measures within the Bank. In order<br />

to help them meet this challenge, we offer them<br />

support in the form of a three-tier programme<br />

entitled Managing the Transition as part of our<br />

training programme for 2003, which contains<br />

modules on advice, training and systems/<br />

tools. Through change, project and process<br />

management, we support the business groups<br />

with special packages of measures ranging from<br />

workshops to training seminars and project<br />

management. These are supplemented by<br />

one-to-one counselling and coaching.<br />

Training at <strong>WestLB</strong> has taken on a new<br />

dimension. The e-learning application<br />

BEST@<strong>WestLB</strong> has been ready for a global<br />

roll-out in the Bank since December <strong>2002</strong>. Last<br />

year training modules on investment banking<br />

and global financial markets were successfully<br />

completed. Further product training modules<br />

will be added in 2003.

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