Charter Report 2022

AN INTERVIEW WITH HONGKONG JET
This is largely because the details matter in the private jet business,
Jiao says, noting that a large part of aircraft maintenance means
ensuring every aspect of every jet is looked after in order to elevate
the passenger experience.
We need to make sure that
our clients do not experience
any issues; they have to be
happy with the service that we
provide. This helps to build trust
and confidence, which is very
important.”
It is building both a solid brand and customer experience that
makes his role as CEO both challenging yet highly rewarding, Jiao
says. “I want Hongkong Jet to be the most successful regional
private jet operator,” he says. “This is why most of my time and
effort goes towards the company’s business development. I find this
to be very important, not only for the company, but also personally.”
in Hong Kong are in fact from the Mainland. This dwindling number
of owners, adds Jiao, is having a knock-on effect on the Hong Kong
market. “So the business aviation market all depends on Mainland
China’s economic situation – because if it does recover and GDP
reaches pre-pandemic levels, the market will make a comeback.”
Service of the highest quality
Unperturbed by the challenges in the way, Jiao is determined to
continue offering the best – and only the best – service to Hongkong
Jet’s customers. This, he says, is only achievable by always going
to extra mile to meet the needs of each individual. “It’s our goal to
supply our clients with the best aircraft and the highest level of
service,” he says. “For example, in the event that one of our charter
planes – which are already maintained and managed very well – isn’t
able to meet the requirements or demands of our clients, we can
arrange for another charter plane from one of our operators to fly in.”
ASIA-PACIFIC CHARTER REPORT 2022 | 19