Download Handbook (PDF, 4,3 MB) - telc GmbH
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3.4 Inventory F – Language Functions<br />
Inventories<br />
This section contains a list of language functions (speech acts) important for everyday communication.<br />
The language functions are grouped into three categories:<br />
• Social interaction<br />
• Information<br />
• Discourse Management<br />
This inventory does not claim to be a complete description of interpersonal communication or an<br />
exhaustive list of language functions. It serves to illustrate some of the most important communicative<br />
utterances for learners at levels A2 and B1. The language functions should be seen as one of many<br />
components within the framework of scenarios. The ability to communicate in everyday contexts also<br />
requires, for example, a repertoire of appropriate vocabulary, strategies and structures.<br />
In most cases, the language functions have been represented not by single exponents but in the more<br />
dialogic form of “two-liners,” so as to illustrate the interactive character of communication.<br />
A SoCIAL INTERACTIoN<br />
1 Initiating and developing discourse<br />
a) Addressing someone and reacting to being addressed<br />
(Face to face)<br />
Excuse me. Pardon?<br />
Mr Clarke! Yes?<br />
I’m sorry to disturb you, but … Yes, how can I help you?<br />
Excuse me please. Have you got a minute? Yes, certainly.<br />
Can I ask you something? Yes, go ahead.<br />
I wonder if you could help me? What can I do for you?<br />
Can you help me? Yes, of course.<br />
(On the telephone)<br />
Hello, is that Mr Smith? Yes, speaking.<br />
No, this is …<br />
Hello. May I speak to Mr Smith, please? Yes, just a moment.<br />
I’d like to speak to Alison Brown. I’ll put you through.<br />
Hello, is Mary there? Sorry, she’s not here at the moment.<br />
No, I’m afraid she’s out.<br />
I’m afraid she’s not at her desk right now.<br />
<strong>Handbook</strong> <strong>telc</strong> English A2·B1