MyUFL Final NEW_merged

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Table of ContentsExecutive Summary 3Introduction 3Analysis of the Current Design 4Usability Analysis 4UX Analysis 7User Research 7Focus Statement and Interview Guides 8Affinity Diagram 9User Needs 14Personas 15A User Scenario 18Storyboard 19Proposed Design Solution 19Brainstorming of Design Solution 20Final Design Solution 24The Rationale for Design Decisions 24Conclusion 28References 282
Executive SummaryThis project aims to redesign myUFL, an online services portal for target users: faculty andstudents at the University of Florida (UF). Our challenge will be how to make a more informativehome page with efficient navigation. We first analyzed the deficiencies of the current design,which is insufficient in usability goals such as efficiency, learnability, and memorability. Usersfind it takes lots of time to get familiar with the interface since the home page doesn’t providemuch useful information and all the services are embedded under the navigation menu, which ishard to notice and find at first time.Then, we set up user research to investigate what users care about most during their experienceof online self-services. We interviewed four graduate students from the class and developed theaffinity diagram according to their experience. Several user needs were concluded from theaffinity diagram, the key idea is that users would prefer self-services that can be accessed andcompleted efficiently. Some of them also mentioned preference on aesthetics and concerns onsecurity.Finally, with the user research as a guideline, we brainstormed and developed our redesignsolution: a new home page of myUFL, with informative announcements, services panels, andwidgets. The rationale for the design decisions that correspond to the user experience (UX) designconcepts (affordances, metaphors, feedback, mappings), and our user research were provided.IntroductionMyUFL website is a portal designed for providing various online self-services for UF faculty andstudents [1] . Each student/faculty uses the website for different purposes. For example; some mightuse it daily for schedule, some might use it monthly/annually for insurance, others might use it fortraining courses and the rest might use it for human resources (HR) related applications.However, we found that the existing design of myUFL has several problems, such as not intuitivenavigation, and lacking useful information on the home screen. How to provide informative andeasy-to-use navigation will be our main challenge. To address this challenge, we analyzed thedeficiencies of the current design, then conducted user research to figure out user needs for anonline self-service.Finally, we proposed a new design for the myUFL main page according to the analysis of thecurrent design, detailed user research, and principles of UX design. The rationale of the keyfeatures in our new design shows the improvement of a more efficient and user-friendly interface.3
Page 1: UXD Project 1Ram Kartikeya Boyini,
Page 5: Current Design.
Page 9: Interface after a series of clicks
Page 17: What features did we add and theRat
Page 21: Services panel.AffordancesThe hambu
Page 25: Login Status.FeedbackA nice greetin
Page 29: Thank you.
Page 34 and 35: Analysis of the Current DesignIn th
Page 36 and 37: 2. Learnabilitya. There is a whole
Page 38 and 39: Focus Statement and Interview Guide
Page 40 and 41: According to those features, we kne
Page 42 and 43: Fig. 8 Segment of affinity diagram
Page 44 and 45: User NeedsAccording to features and
Page 46 and 47: 16Fig. 13 Full version of a primary
Page 48 and 49: A User ScenarioBased on our primary
Page 50 and 51: Brainstorming of Design SolutionOur
Page 52 and 53: Fig. 18 A sketch of our second rede
Page 54 and 55: Final Design SolutionWith all the a
Page 56 and 57: (In the old version, a user might h
Page 58: ConclusionMyUFL’s website is supp

MyUFL Final NEW_merged

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