MyUFL Final NEW_merged

Analysis of the Current Design
In this chapter, we focused on the analysis of the current myUFL webpage. Since myUFL is
designed to provide basic online self-service for the UF community, it is supposed to be helpful
with an interface that is easy to navigate. However, when we first went to this website, we found
the home screen (as shown in Fig. 1) is poorly designed, non-efficient, and hard to use.
In the following sections, we first reviewed several usability and UX goals of the interface (What it
should be?). Then we provided a detailed analysis of each goal and its related features, pointing out
both the deficiencies and advantages of the current design (What it is?). We found that although
the current version succeeds in safety, and can achieve a certain degree of utility, it has a lot of
space to be improved in efficiency, learnability, and memorability.
Fig. 1 Home screen(Hero/Landing Page) of myUFL (as of 10/4/2021) [2]
Usability Analysis
Regarding the function of myUFL, this website is expected to have usability goals of effectiveness,
efficiency, safety, utility, learnability, and memorability. First, it should be an effective tool for
employability, financial, and HR resources as a majority of its users use it every day. It should have
good utility, which means the user should be able to complete the services they need
(effectiveness, utility). Second, users entering the website should be able to do everyday things
efficiently. That means services should be easily accessed, and the operation should be easy to
remember (efficiency, learnability, and memorability). Finally, users’ privacy should be protected
(safety).
We carefully went through the website and analyzed how its features contribute to the following
relevant usability dimensions.
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