MyUFL Final NEW_merged

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A User ScenarioBased on our primary personas (Fig. 14), we developed a scenario for Shivank, an internationalstudent who has to use myUFL to manage his schedule. We provided a detailed background ofShivank and the motivation for him to use myUFL. Then, we provided a scenario showing howthe redesigned interface will satisfy his needs.“Shivank is an international student from India. He is proficient with computers, he usesthe internet for 6-8 hours regularly daily. He is a tech geek, he likes to use differentwebsites and applications for his different needs. Since he is on OPS, he needs to use theapplication, myUFL, to complete several self-services and enjoy his employee’s benefits.For example, providing a bank account to direct deposit, viewing, and downloading thetax-related forms.“He wants the application to be a bit more fun, interactive and intuitive. The new designprovides him more than these and convenient ways to do his tasks that he can completemore easily and quickly. Right now, frequently used services are displayed on the homepage. If he moves his mouse to these services, the cursor will change to a “point-up” iconimplying click here. So, he can access his total work time, monthly payment instantly. Ifhe wants to look for any service, he just needs one click. In addition to the frequentlyvisited services, other services are well-organized and displayed in a navbar. He now canaccess them easily by scrolling down the page and checking the services name or cansearch them directly and visit the intended page. As an addition, there is a section for theannouncement, where he can get the latest announcement as well as some remindersabout his work. Which can help him do his tasks on time. The current design looks modernand well organized, which makes him have a very enjoyable experience. The greetingshown on the top of the website gives him better ideas about his login status.”In the above scenario, we provided an envisioned interface that satisfied Shivank’s needs.Specifically, “frequently used services are displayed on the home page” and the “search” settingssatisfy the first user's need, implying that he can access the services easily and quickly. The“point-up” icon and “one-click” setting provides an intuitive operation so that he knows where toclick (second user needs). All the important features, such as frequently visited services, the“well-organized navbar”, and the latest announcements are displayed clearly, which is fitted for thethird user needs. The fourth and fifth user needs indicated that the user prefers a good-lookingwebpage and they prefer to know their login status. Our scenario assumed a situation that the“modern and well organized” design makes Shivank have an enjoyable experience with the“greeting shown on the top”, and this redesign addressed his concern about the announcements.18
StoryboardAccording to our scenario, we made a storyboard to illustrate Shavank’s story (Fig. 16). Webought a situation when he is busy with his life and has a lot of tasks to do. Previously, hepreferred completing these services online on myUFL. However, the myUFL website is soconfusing to use that he has to ask for help. He was told about the new design of myUFL.Finally, he is satisfied with the new design in which he can complete the services quickly andeasily!Fig. 16 StoryboardIn conclusion, the above user research provided us with some insights towards the redesignsolutions. The interviews were helpful for us to learn more about the user experience of onlineself-services and the factors that might affect their experience. Then, the user needs concludedfrom the interviews and the derived scenario implied several goals for our redesign.Proposed Design SolutionWith the user needs as a guideline, we brainstormed some design solutions. Every teammember came up with several redesign ideas and explained the rationale based on the userneeds and the interactive UX design concept. Then, we discussed and proposed the finalsolution.19
Page 1: UXD Project 1Ram Kartikeya Boyini,
Page 5: Current Design.
Page 9: Interface after a series of clicks
Page 17: What features did we add and theRat
Page 21: Services panel.AffordancesThe hambu
Page 25: Login Status.FeedbackA nice greetin
Page 29: Thank you.
Page 32 and 33: Table of ContentsExecutive Summary
Page 34 and 35: Analysis of the Current DesignIn th
Page 36 and 37: 2. Learnabilitya. There is a whole
Page 38 and 39: Focus Statement and Interview Guide
Page 40 and 41: According to those features, we kne
Page 42 and 43: Fig. 8 Segment of affinity diagram
Page 44 and 45: User NeedsAccording to features and
Page 46 and 47: 16Fig. 13 Full version of a primary
Page 50 and 51: Brainstorming of Design SolutionOur
Page 52 and 53: Fig. 18 A sketch of our second rede
Page 54 and 55: Final Design SolutionWith all the a
Page 56 and 57: (In the old version, a user might h
Page 58: ConclusionMyUFL’s website is supp

MyUFL Final NEW_merged

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