DISERTASI - Ugm - Universitas Gadjah Mada

Lockett, A and Litter, D (1997), “The Adoption of Direct Banking Services.” Journal of
Marketing Management, 13 (11): 791-881.
Looi, H.C (2005 ), “E-Commerce Adoption in Brunei Darussalam: A Quantitative Analysis of
Factors Influencing Its Adoption,” Communications of the Association for Information
Systems, Vol. 15: 61-81.
Lutz, R. J (1989), "Presidential Address Positivism, Naturalism and Pluralism in Consumer
Research: Paradigms in Paradise,” Advances in Consumer Research, Volume 16: 1-8.
Maltz, E. (2000), “Is All Communication Created Equal?: An Investigation into the Effects of
Communication Mode on Perceived Information Quality,” Journal of Product Innovation
Management, Vol. 17, 110-127.
Marakas, G.M. and Hornik, S (1996) “Passive Resistance Misuse: Overt Support and Covert
ecalcitrance in Is Implementation”, European Journal of Information Systems, 5: 208-
219.
Marshall, T. E., Rainer, R. K., and Morris, S. A (2003)."Complexity and Control as
Determinants of Performance with Information Technology Innovations." Journal of
Computer Information Systems, 43(3,Spring): 1-9.
Martin, P.Y., Hamilton, V.E., Mc.Kimmie, B.M., Terry, D.J and Martin, R (2007), “Effects of
Caffeine on Persuasion and Attitude Change: The Role Of Secondary Tasks in
Manipulating Systematic Message Processing, European Journal of Marketing. Vol 37,
issue 2: 320-338.
Mick, D.G and Fournier, S. (1998), “Paradoxes of Technology: Consumer Cognizance,
Emotions, and Coping Strategies,” Journal of Consumer Research, 25: 123-143.
Moore, G.C and Banbasat, I (1991), “The Development of an Instrument to Measure The
Perceived Characteristics of Adopting an Information Technology Innovation,”
Information Systems Research, (2:3), September: 192-222.
Moore, B.C. J (1989), “An Introduction to the Psychology of Hearing,” Academic Press,
London; San Diego, 3 rd edition.
Pavlou, P.A (2003), “Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk
with the Technology Acceptance Model,” International Journal of Electronic
Commerce, Spring, Vol. 7, No. 3: 101-134.
Philippe, A and Ngobo, P.V. (1999), ”Assessment of Consumer Knowledge and Its
Consequences: A Multi Component Approach,” Advances in Consumer Reseach, Vol
26: 569-575.
23