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Nokia 3660 - Nokia 3660 manuale d'istruzione

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Troubleshooting<br />

Q&A<br />

Phone display<br />

• Q: Why do missing, discoloured, or bright dots appear on<br />

the screen every time I turn on my phone?<br />

A: This is an intrinsic characteristic of the active matrix<br />

display. Your phone’s display contains multiple switching<br />

elements to control the pixels. A small number of<br />

missing, discoloured, or bright dots on the screen might<br />

exist.<br />

Camera<br />

• Q: Why does the image appear dark when I am taking a<br />

picture with the Camera or viewing images?<br />

A: The display contrast setting affects the appearance of<br />

images. Check the display contrast setting and adjust it<br />

to lighter. Go to Settings→ Phone settings→ Display→<br />

Contrast.<br />

• Q: Why do images look smudgy?<br />

A: Check that the camera lens protection window is<br />

clean. To clean the window follow the instructions in<br />

‘Care and maintenance’, p. 146.<br />

Bluetooth<br />

• Q: Why can’t I end a Bluetooth connection?<br />

A: If another device is pairing with your phone but not<br />

sending data, and leaves the device connection open,<br />

then the only way to disconnect it is to deactivate the<br />

Bluetooth link altogether. Go to Bluetooth and select the<br />

setting Bluetooth→ Off.<br />

• Q: Why can’t I find my friend’s Bluetooth-enabled device.<br />

A: Check that both have activated Bluetooth.<br />

Check that the distance between the two devices is not<br />

over 10 metres or that there are no walls or other<br />

obstructions between the devices.<br />

Check that the other device is not in ‘Hidden’ mode.<br />

Multimedia messaging<br />

• Q: What should I do when the phone tells me that it<br />

cannot receive a multimedia message because memory is<br />

full?<br />

A: The amount of memory needed is indicated in the error<br />

message: Not enough memory to retrieve message. Delete<br />

some data first. To view what kind of data you have and<br />

how much memory the different data groups consume, go<br />

to Manager and select Options→Memory details. After<br />

you have freed up memory, the multimedia message<br />

centre tries to send the multimedia messages again<br />

automatically.<br />

• Q: What should I do when the phone gives the message:<br />

Unable to retrieve multimedia message. Network connection<br />

already in use. ?<br />

A: End all active data connections. Multimedia messages<br />

cannot be received if another data connection using a<br />

different gateway address is active for browser or e-mail.<br />

• Q: How can I end the data connection when the phone<br />

starts a data connection again and again? The notes:<br />

Retrieving message or Trying to retrieve message again are<br />

shown briefly. What is happening?<br />

142<br />

Copyright © 2003 <strong>Nokia</strong>. All rights reserved.

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