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these Open Championship Clubs choose to relief grind - Pitchcare

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Training & Development<br />

Coming from a person in charge<br />

of workbased learning at a<br />

college, you would expect me <strong>to</strong><br />

argue that training is a necessity,<br />

and you would be right, I do.<br />

However, I would also argue that it<br />

should not be done as a right, e.g. “we<br />

always put our staff through level 2 and<br />

then 3 if they stay with us long enough”.<br />

Training for all?<br />

Training should be an aspiration of every<br />

member of an organisations team.<br />

However, it should not be a one size fits<br />

all approach. Training plans should be<br />

created by appraisal systems, and<br />

identification of the skills needed by the<br />

team and the individual, for example, it<br />

should identify gaps in skills sets of the<br />

team and how <strong>these</strong> will be addressed.<br />

Apart for general greenkeeping<br />

knowledge, a greens department team<br />

might be seen as requiring specialised<br />

skills and knowledge in the following<br />

areas:<br />

- irrigation<br />

- drainage<br />

- spraying/weed, pest and disease<br />

identification etc.<br />

- budget/supervisory/coaching<br />

- first aid, health and safety legislation,<br />

ability <strong>to</strong> carry out risk assessment etc.<br />

Training should not be considered just as<br />

college or training provider courses, but<br />

all aspects of training should be<br />

considered, such as seminars, trade<br />

shows and in-house training. In-house<br />

126 PC FEBRUARY/MARCH 2012<br />

Some<br />

thoughts on<br />

staff training<br />

Andrew Wight, Head of Workbased Learning for Land<br />

Based Industries at Oaklands College, gives some<br />

personal views on the benefits of training, with advice<br />

<strong>to</strong> employers on how <strong>to</strong> safeguard their investment<br />

training is often overlooked as a method<br />

of staff development, yet is the cheapest<br />

and often the most effective of all.<br />

Training cycle model<br />

When considering training it might be a<br />

good idea <strong>to</strong> remember the training<br />

model used by educationalists.<br />

The cycle has five stages:<br />

1. Identifying training needs<br />

This involves looking at an individual or<br />

team, and identifying where there are<br />

skills or knowledge missing which should<br />

be there. This might done as part of an<br />

appraisal scheme, or as part of a<br />

succession planning stage, i.e. <strong>to</strong> ensure<br />

that, if key staff leave, their skills are not<br />

lost from the team.<br />

2. Preparation<br />

This will mostly the responsibility of the<br />

trainer, i.e. prepare for the delivery of<br />

the training by producing learning<br />

materials etc. However, the person <strong>to</strong> be<br />

trained may also need <strong>to</strong> prepare, e.g.<br />

doing some research on the subject so<br />

when they arrive <strong>to</strong> be trained the<br />

information is more readily absorbed<br />

and unders<strong>to</strong>od.<br />

3. Delivery of the training<br />

The employer should ask how will it be<br />

delivered, and will that be suitable for<br />

me and my staff.<br />

4. Applying the training<br />

Once the training has taken place, the<br />

news skill or knowledge must be used so<br />

it is absorbed. A classic example of this is<br />

the employer who sends someone <strong>to</strong> do<br />

PA1 and 2 then does not ask that person<br />

<strong>to</strong> spray for six months, by which time<br />

they have forgotten most of what the<br />

learned.<br />

5. Evaluating the training<br />

Once the training is done, the employer<br />

should talk <strong>to</strong> the person who <strong>to</strong>ok the<br />

training <strong>to</strong> see how effective and well<br />

organised it was, as the skills and<br />

knowledge gained should be tested <strong>to</strong> see<br />

if training has been effective.<br />

How do you persuade those who<br />

fund the training cost <strong>to</strong> agree <strong>to</strong><br />

pay?<br />

Getting people <strong>to</strong> spend money is never<br />

easy, especially when the benefits are not<br />

going <strong>to</strong> be au<strong>to</strong>matically visible.<br />

However, it’s always a smart idea <strong>to</strong> have<br />

a good case:<br />

1. The “No Brainer” scenario<br />

This is where the reason is so clear that<br />

no one would turn it down, for example,<br />

“it’s free this year but may not be next<br />

year”. At present training for 16 <strong>to</strong> 18<br />

year olds is free, but limited <strong>to</strong><br />

apprenticeships. 19 plus can be free<br />

depending on qualifications held e.g. a<br />

25 year old with no full level two<br />

qualification would be funded for their<br />

course by the government, also 19 <strong>to</strong> 25<br />

year old without a full level three would<br />

be funded for their first level three even<br />

if they have already had a level two<br />

qualification*. (*Current situation subject <strong>to</strong><br />

change by HM Government).<br />

“Training should not be considered just as college or<br />

training provider courses, but all aspects of trading<br />

should be considered, such as seminars, trade shows<br />

and in-house training”

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