01.03.2013 Views

these Open Championship Clubs choose to relief grind - Pitchcare

these Open Championship Clubs choose to relief grind - Pitchcare

these Open Championship Clubs choose to relief grind - Pitchcare

SHOW MORE
SHOW LESS

You also want an ePaper? Increase the reach of your titles

YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.

2. The “threat” scenario<br />

If the above (it’s free) reason fails, you<br />

can always use the “if we don’t approach”<br />

this involves stating what might happen<br />

if a key member of staff were <strong>to</strong> leave<br />

and that skills gap became vacant.<br />

3. The “money saving” scenario<br />

The argument here would be it’s an<br />

investment <strong>to</strong> help keep staff and means<br />

we won’t have <strong>to</strong> pay contrac<strong>to</strong>rs in<br />

future. It costs a lot of time and money<br />

<strong>to</strong> replace staff (interviews, adverts etc.),<br />

so keeping good staff happy and<br />

motivated can be a smart move. Also,<br />

some training can actually save money,<br />

e.g. getting someone trained in heath<br />

and safety might save a lot of money<br />

buying in consultants <strong>to</strong> do risk<br />

assessments etc. each year.<br />

4. The “Conditional” scenario<br />

This is where we put conditions on the<br />

training e.g. has a claw back contract if<br />

they leave after the training. This will<br />

help show that the money will not be<br />

wasted and is in fact an investment by<br />

both sides.<br />

Making the need for training clear<br />

A good way of doing this is <strong>to</strong> have self<br />

development plans for all staff based on<br />

their job role. These can be submitted <strong>to</strong><br />

management as a training plan for the<br />

team. Management can then see your<br />

reasons for the training being proposed,<br />

and what impact it will have if the<br />

training takes place or does not take<br />

place. If we look at the training plan<br />

below you can see how this might work.<br />

Keeping staff after training<br />

Employers often state that, “once we’ve<br />

trained them our staff leave us”. This,<br />

indeed, is a risk, but we can look at that<br />

later. These employers are more than<br />

happy, at the same time, <strong>to</strong> poach a<br />

replacement member of staff from a<br />

nearby club (who has been trained at that<br />

club’s expense), therefore, what goes<br />

around comes around. The end<br />

statement is the industry benefits as a<br />

whole from training and would be much<br />

the poorer if it were <strong>to</strong> reduce. Ask<br />

“The employer<br />

should really<br />

be looking at<br />

why staff leave<br />

when they<br />

finish their<br />

training”<br />

yourself why British greenkeepers are in<br />

demand around the world.<br />

The employer should really be looking at<br />

why staff leave when they finish their<br />

training. It could just be they have<br />

wanted <strong>to</strong> go for a long time, but just<br />

needed the right ticket. Let’s face facts, if<br />

someone offers you a better job with<br />

better prospects, you would most likely<br />

take it, so why do you find it hard <strong>to</strong><br />

understand it when your staff do the<br />

same? The issue is, what should you be<br />

doing <strong>to</strong> keep them after training?<br />

Amongst the <strong>to</strong>p three main reasons why<br />

staff leave are:<br />

1. Financial<br />

This is the hardest <strong>to</strong> deal with if budgets<br />

are tight - is there a possibility of benefits<br />

in kind, such as free meals, club<br />

membership etc. that might be provided?<br />

2. Job satisfaction<br />

Over the years, I have seen many<br />

greenkeepers complete level 3 and yet<br />

still not be given much responsibility or<br />

further training and development<br />

afterwards. They, therefore, get bored of<br />

the work they are doing and begin <strong>to</strong><br />

seek out a new challenge by applying for<br />

a job elsewhere. By varying their work,<br />

and providing opportunities <strong>to</strong> build new<br />

skills, a good employer can give staff<br />

greater job satisfaction and enjoyment,<br />

so they feel less of a need <strong>to</strong> seek out<br />

pastures new.<br />

Training & Development<br />

3. Increased self value<br />

Internal promotion can be a big morale<br />

booster. Sometimes, a small pay increase<br />

with a new job title can do much <strong>to</strong> remotivate<br />

a member of staff. It gives a sense<br />

of worth, looks good on their CV etc. The<br />

classic example of this is the way local<br />

authorities, some ten years ago, started <strong>to</strong><br />

change the titles of workers’ job roles, for<br />

example “street cleaners” became “local<br />

environmental hygiene operatives”.<br />

Needless <strong>to</strong> say, when asked <strong>to</strong> write out or<br />

discuss their profession many prefer their<br />

new title.<br />

Claw back options<br />

Many employers try <strong>to</strong> avoid losing staff<br />

after training by agreeing partnership<br />

option. This is a contract with the staff<br />

that states, if they leave within a certain<br />

time period, they will have the cost of<br />

training taken from their final salary<br />

payment, and this is normally done on a<br />

sliding scale:<br />

- if they leave within six months, they<br />

pay it all back<br />

- if they leave within one year, 50% is<br />

paid back<br />

- if they leave within eighteen months,<br />

25% is paid back<br />

- if they leave after two years, nothing is<br />

paid back<br />

In effect, this can be a very fair method<br />

<strong>to</strong> employ as it sets out a commitment <strong>to</strong><br />

the individual based on a mutual<br />

understanding that the money is both for<br />

their benefit as well as the organisations.<br />

However, staff will go once the payback<br />

period is over if job satisfaction issues are<br />

still a problem.<br />

A Final word<br />

Training costs in time and money but is<br />

essential <strong>to</strong> the lifeblood of any<br />

organisation. As Her Majesty Queen<br />

Elizabeth II once said “It’s all <strong>to</strong> do with<br />

the training: you can do a lot if you’re<br />

properly trained.”<br />

Oaklands College is a GTC Approved<br />

Provider for Greenkeeper Education.<br />

Training need Reason How will it be achieved Date <strong>to</strong> be completed Review date<br />

PA1 and 2 Only one other member Training at Anyplace college January 31st 2012 February 28th 2012<br />

of staff holds PA2 which in January, cost £400. Plus<br />

could be a problem if he in house training with current<br />

were <strong>to</strong> leave spray technician <strong>to</strong> ensure<br />

college training is made best<br />

use of, and Fred passes the test<br />

Mower <strong>grind</strong>ing So Fred can use a <strong>grind</strong>er. Two days training with deputy February 28th 2012 March 30th 2012<br />

The club is looking <strong>to</strong> Head GK at nearby golf club<br />

purchase a second hand on their <strong>grind</strong>ing machine.<br />

<strong>grind</strong>er <strong>to</strong> save the cost of This has been agreed for free<br />

sending units away <strong>to</strong> be in return for them using our<br />

ground pedestrian au<strong>to</strong> seeder for<br />

two days<br />

To take control Fred is very talented at this Fred will plan and manage the March 30th 2012 March 30th 2012<br />

of staff for work and it will help him work on the bunkers on the 5th<br />

renovation of develop his man<br />

bunkers on management and project<br />

5th Green management skills ready<br />

for level 3 planned for<br />

next year<br />

FEBRUARY/MARCH 2012 PC 127

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!