FASHION®
FASHION®
FASHION®
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MOVING FORWARD WITH CLINIQUE AT<br />
CEW WOMEN IN BEAUTY SERIES<br />
141 Cosmetics’ Dennis Tracz and Elizabeth<br />
Maxwell with Virginia Bonofiglio of FIT<br />
Givaudan’s Karen Flinn and Cosimo<br />
Policastro with The Estée Lauder Companies’<br />
Karyn Khoury<br />
EYE’s Mary McCarty with Sean John Fragrances’<br />
Diana Espino and Kim-Van Dang of KVD NYC<br />
Clinique’s Eileen Keenaghan with Origins<br />
Beth Spruance and Jane Lauder<br />
(continued from page 37)<br />
ENV Consulting’s Elaine Gizler with Hautelook’s<br />
Paula Scandone and Jessica Nguyen<br />
While addressing the specific concerns and needs of one culture, many new<br />
products have gone on to become worldwide successes. Ms. Landau noted<br />
that the launch of Age Defense BB Cream SPF 30, a merger of makeup with<br />
treatment benefits, was originally created for the Asian market but has since<br />
become a global sensation.<br />
The panel agreed that innovation must stem from all components of the<br />
company—from product launches to customer service. Clinique’s newlyestablished<br />
‘Service As You Like It’ approach allows Beauty Consultants to<br />
know when their assistance is needed, changing the traditional dialogue<br />
between customers and Consultants.<br />
The discussion concluded with a reference to the late Steve Jobs, Co-<br />
Founder of Apple Inc. Ms. Greene stated that Mr. Jobs’ familiar words of wisdom,<br />
“Stay hungry, stay foolish,” have guided the Clinique team to strive for<br />
success and maintain the company’s position as a worldwide leader in product<br />
innovation.<br />
Givaudan’s Jason Kakoyiannis and Martha<br />
Basanta<br />
Cosmopolitan’s Karen Deutsch, Donna Kalajian<br />
Lagani and Sue Katzen<br />
DECEMBER 2011 / 52 / BEAUTY FASHION<br />
Shape’s Diane Newman with Ms. Jacobson<br />
Macy’s Nancy Schmidt with Chrysallis’ Jill<br />
Scalamandre<br />
Nordstrom’s Debbi Hartley-Triesch with<br />
M·A·C’s Nick Gavrelis and Jennifer Balbier<br />
BF