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Hand <strong>book</strong> <strong>for</strong> <strong>dental</strong> <strong>surgeons</strong> on <strong>dental</strong> management of persons with hemophilia and other haemostatic disorders<br />

Psychosocial Aspects Of Hemophilia Care<br />

A person with hemophilia and his family need psychological social support in coping with an<br />

illness that is chronic, often painful and sometimes life threatening. It is financially a burden and places<br />

restriction on several aspects of normal living. Psychological Support is an essential ingredient of any<br />

successful medical management<br />

Most effective when given by the primary physician.<br />

Simple to implement when essential techniques are applied.<br />

General Principles<br />

Provide privacy.<br />

Seat patient com<strong>for</strong>tably at eye level.<br />

Make eye contact<br />

Use open ñended questions, eg. ìHow are you feelingî rather that :how is the pain today?î<br />

This allows the person to express any problem being experienced rather than restricting him<br />

to only pain.<br />

Use simple languages; avoid medical jargon.<br />

Use body languages to advantage-leading <strong>for</strong>ward, nodding, maintaining eye contact,<br />

avoiding making full notes while subject is speaking-are all powerful signals which convey<br />

empathy and interest.<br />

Use silences effectively. It is useful to pause statement that are likely to cause distress, eg.<br />

disclosure of diagnosis. Continue to display a listening posture. Important concerns and fear<br />

will be elicited.<br />

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Hand <strong>book</strong> <strong>for</strong> <strong>dental</strong> <strong>surgeons</strong> on <strong>dental</strong> management of persons with hemophilia and other haemostatic disorders

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