EHL Course Catalogue 2011-2012 - Ecole Hôtelière de Lausanne

MODULE : LANGUAGES AND COMPUTER STUDIES
This module develops communication competencies in the current international context. Today
mastery of office automation tools is indispensable for effective communication in the business
world; students are required to create professional documents and presentations appropriately and
efficiently. Their capacity to communicate will be improved by mastery of business French. Students
will be able to use appropriate French to communicate orally and in writing in a professional context
related to the hospitality industry.
7011BR – French beginner level
70 hours of contact – 3.5 US quarter credits
� Summary
Through this unit students will learn to communicate in French in daily and professional situations.
Students should be able to understand basic daily situations and be able to answer appropriately.
Through professional experiences in the hospitality industry, this unit will teach students how to
welcome the customer, manage orders and handle customers‟ claims.
� Objective
The target level of the students at the end of this course should be the A2 level of CECRL (Cadre
Européen Commun de Référence des Langues): mastering basic conversations in French. This unit
will also prepare students for the CFP1 certificate (Certificat Français Professionnel 1 er degré).
7012BR – Introduction to Business French
30 hours of contact – 2.5 US quarter credits
� Summary
Students will be capable of taking part appropriately in professional exchanges, in the context of the
hospitality industry or enterprise.
� Objective
After completing this unit, students will have acquired the competencies necessary to communicate
effectively, both orally and in writing, and at a minimal acceptable level of grammar, vocabulary and
structure.
7012IR – Business French intermediate level
30 hours of contact – 2.0 US quarter credits
� Summary
This course unit provides the tools needed to use French effectively, orally and in writing, in the main
situations involved in professional communication; the student will be at ease in relational,
administrative or commercial contexts which use structured language and a more complex
vocabulary specific to the business world.
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