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The Development of Management and Leadership Capability and its ...

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Richardson <strong>and</strong> Thompson (1999) conclude:<br />

• 'It is unlikely that merely adopting a specified set <strong>of</strong> HR policies is the high road to<br />

organisational success'<br />

• We need more attention to the intervening links between HR policies <strong>and</strong><br />

organisational performance, <strong>and</strong> a more specific underst<strong>and</strong>ing <strong>of</strong> the types <strong>of</strong><br />

policies which are most effective (e.g. what types <strong>of</strong> training).<br />

• How something is done is <strong>of</strong>ten more important than what is done, so we need to look<br />

at how clusters <strong>of</strong> HR strategies are implemented.<br />

4.3 <strong>Management</strong> <strong>and</strong> leadership development, individual capability <strong>and</strong><br />

individual performance<br />

In this section we turn from an organisational focus to an individual level one. We examine<br />

the evidence <strong>of</strong> a link between management <strong>and</strong> leadership development, management <strong>and</strong><br />

leadership capability <strong>and</strong> individual performance. In doing so we exclude management <strong>and</strong><br />

leadership development delivered in higher education, partly because the extensive study <strong>of</strong><br />

the MBA rather eclipses the lack <strong>of</strong> evidence <strong>of</strong> the impact <strong>of</strong> MD more generally. <strong>The</strong><br />

impact <strong>of</strong> higher education is considered in section 5.4.<br />

So we are here thinking <strong>of</strong> management <strong>and</strong> leadership development delivered by or through<br />

the organisation's training function. We are also including management <strong>and</strong> leadership<br />

development which occurs in or very near the job - what we might call 'work-based' learning<br />

<strong>and</strong> development.<br />

Compared with the large literature on how HRM, <strong>and</strong> to some extent management <strong>and</strong><br />

leadership development, affect organisational performance, there is astonishingly little<br />

evidence on how management <strong>and</strong> leadership development affects individual capability <strong>and</strong><br />

performance <strong>of</strong> managers.<br />

Keep <strong>and</strong> Westwood (2003), looking at the same question, find very little evidence that the<br />

supply <strong>of</strong> MLD is addressing the right skills, improving skills, or impacting on performance.<br />

4.3.1 Impact <strong>of</strong> HRM <strong>and</strong> management <strong>and</strong> leadership development at individual level<br />

Just as there is evidence that HRM relates to organisational performance, so there are some<br />

studies showing the link between HRM practices <strong>and</strong> outcomes at the level <strong>of</strong> the individual<br />

employee.<br />

<strong>The</strong>se give us some clues at to the nature <strong>of</strong> general links which are likely to occur between<br />

HRM practices <strong>and</strong> the performance <strong>of</strong> individual managers <strong>and</strong> leaders. A few <strong>of</strong> these<br />

studies have looked at managers, but more have looked at the whole workforce.<br />

Impact <strong>of</strong> HRM <strong>and</strong> management development on individuals<br />

• Gratton, Gratton et al (1997; 1999) conducted in depth case studies with seven large,<br />

UK based companies, in which they sought to examine the linkages between business<br />

strategy, intended HR strategy, strategic HR context, realised HR interventions <strong>and</strong><br />

outcomes. <strong>The</strong> outcomes included such measures as organisational commitment ('the<br />

ambience <strong>of</strong> the firm in terms <strong>of</strong> morale, satisfaction <strong>and</strong> shared commitment') <strong>and</strong><br />

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