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Part 4 | The Fast Growing Markets<br />

Russia<br />

RUSSIAN BRANDS IMPROVE<br />

IN qUALITY, COMMUNICATION<br />

WTO entry, Sochi Olympics add urgency<br />

126 <strong>Brand</strong>Z Top 100 Most Valuable Global <strong>Brand</strong>s 2013<br />

FOR TWO WEEKS next February,<br />

during the 2014 Winter Olympics,<br />

audiences worldwide will focus attention<br />

on Sochi, a Black Sea resort—and<br />

potentially on Russian brands. They<br />

should be surprised and impressed.<br />

Russian are becoming more sophisticated<br />

brand marketers, integrating traditional<br />

and online communication to develop<br />

brand experience beyond simply a logo.<br />

They’re applying these advances <strong>across</strong><br />

both consumer and business <strong>categories</strong>.<br />

Russian consumers often prefer local<br />

brands and, because of an increase in<br />

quality and range, they usually can<br />

find them in almost any category. The<br />

government encourages the growth of<br />

Russian brands to enhance the country’s<br />

stature and help differentiate it from<br />

the West.<br />

This brand evolution is urgent.<br />

Russia’s entrance into the World Trade<br />

Organization (WTO) in 2012, after 18<br />

years of negotiations, will over time lower<br />

tariffs on imported goods and make<br />

global brands more competitive with<br />

Russian brands.<br />

These developments come at a time when<br />

the Russian economy, growing at 4-to-5<br />

percent annually, has so far managed to<br />

avoid the recessionary pressures felt by its<br />

European neighbors. Russian disposable<br />

income continues to grow and consumers<br />

prefer to spend rather than save.<br />

Increased branding sophistication<br />

The response to WTO membership has<br />

been most noticeable among the businessto-business<br />

organizations that had not<br />

focused attention on branding until now.<br />

Not only are the largest B2B companies<br />

investing in their brands, but so are<br />

<strong>Brand</strong>s in Top 100 Russia<br />

Category <strong>Brand</strong> <strong>Brand</strong> <strong>value</strong><br />

2013 $M<br />

some of the small- and medium-sized<br />

Russian brands as well. The Russian<br />

brand Chemline had dominated Russia’s<br />

industrial cleaning products industry,<br />

for example. The market entrance of two<br />

major US brands forced Chemline to<br />

refresh its brand.<br />

On the consumer side, an innovative<br />

mobile device brand called Yotaphone<br />

drew media attention. Launched at the<br />

Consumer Electronics Show in Las Vegas<br />

in December 2012, the two-sided Android<br />

phone is expected to be widely available<br />

by the end of 2013. The combined<br />

smartphone and e-reader has an LCD,<br />

liquid crystal display, on one side and<br />

an EPD, electronic paper display on<br />

the reverse.<br />

Another development that happened late<br />

in 2012 also should influence the Russian<br />

evolution of brand and, specifically, online<br />

retailing: Apple launched its online iTunes<br />

store in Russia, amid rumors that a full<br />

line online Apple store soon would follow.<br />

Improving online presence<br />

<strong>Brand</strong>s in most consumer <strong>categories</strong>,<br />

especially retail, focused attention on<br />

improving their online presence.<br />

Svyaznoy, an electricals retailer with over<br />

3,000 outlets, reported a 162 percent<br />

increase in online sales to 9.2 billion roubles<br />

($300 million), a rapidly growing—but<br />

limited proportion—of total revenue.<br />

DIY retailing drove a lot of online<br />

activity on retailer websites and in social<br />

media. Some Russian brands were active<br />

along with many of the international<br />

players, including Leroy Merlin from<br />

France; Castorama, owned by the UK’s<br />

Kingfisher, and Germany’s Obi.<br />

Retailers also understood that competing<br />

<strong>Brand</strong> <strong>value</strong> %<br />

change 2013 vs 2012<br />

70 Regional Banks Sberbank 12,655 19%<br />

82 Telecoms MTS 10,633 11%<br />

(Source: Milward Brown Optimor (including data from <strong>Brand</strong>Z and Bloomberg)<br />

Russia<br />

effectively often requires operating<br />

more than one branded format. Many<br />

complemented their big box stores with<br />

smaller outlets more appropriate for<br />

particular locations.<br />

Eldorado, which operates about 700<br />

consumer electronics and home appliance<br />

superstores, opened smaller formats and<br />

offered online ordering with click and<br />

collect or home delivery options.<br />

Enter, a new retail brand from Svyaznoy,<br />

introduced a type of catalog showroom,<br />

similar to the UK’s catalog merchant<br />

Argos. Consumers can order goods<br />

in store and online and retrieve the<br />

merchandise from pick-up locations or<br />

have it delivered to their homes.<br />

<strong>Brand</strong>ing and innovation<br />

Last year Russia placed 14th in<br />

Bloomberg’s Global Innovation Index<br />

Top 50. This reputation for high tech<br />

innovation and entrepreneurship is<br />

partially due to the Skolkovo Innovation<br />

Center, a research campus, located<br />

outside of Moscow.<br />

Russia’s Silicon Valley, Skolkovo is<br />

devoted to technological research and<br />

development in IT, energy, biomedicine<br />

and other areas. The government<br />

provided strong support for Skolkovo<br />

to encourage growth of science and<br />

technology companies in Russia<br />

The center has attracted both venture<br />

capitalists and major technology<br />

brands interested in encouraging and<br />

commercializing the work of Russian<br />

scientists. Partners include both Russian<br />

technology companies and many of<br />

the technology leaders ranked in the<br />

<strong>Brand</strong>Z Top 100 Most Valuable Global<br />

<strong>Brand</strong>s, such as Cisco, GE, IBM, SAP<br />

and Siemens.<br />

127

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