Catalog 2010 - Naugatuck Valley Community College - Connecticut ...

108
Engineering Technologies Division
QuAlity ASSurAnce
Quality Assurance is the study of the nature and reduction of variations in products as they are processed. This variation can originate in any
phase of a manufacturing operation, and requires technical skills to assure that the variation is minimized and the product is manufactured
at the most economical cost. The associate degree in Quality Assurance at Naugatuck Valley Community College is designed to provide
the student with a broad background and knowledge of the modern organizational, technological, and statistical techniques needed to assure
product integrity, quality, durability and reliability.
The student who completes this associate degree will possess a knowledge of the various managerial, statistical and technological techniques
needed to assure a product which is “fit for use.” The quality assurance technician determines whether a manufacturing process is properly
controlled and producing products to specifications. The student uses specialized measurement techniques, conducts tests and experiments,
reports findings, and recommends solutions to quality problems.
Emphasis in this curriculum is based on learning by doing with practical techniques that will prevent defective work from being manufactured,
and process improvement being stressed in all phases of training. The program is designed to produce Quality Assurance para-professionals
who can contribute their knowledge and skills immediately in the marketplace.
This program has been jointly developed by Naugatuck Valley Community College and the Naugatuck Valley Section of the American
Society for Quality Control.
Course No. Title Credits
ENG*H101 Composition 3
MAT*H172 College Algebra 3
MFG*H104 Manufacturing Processes 4
MFG*H122 Quality Assurance organization
& Management 3
TCN*H101 Introduction to Engineering Technology 3
16
ARC*H224 Reading Blueprints 3
CoM*H100 Introduction to Communication 3
MAT*H185 Trigonometric Functions 3
MFG*H120 Metrology 3
MFG*H230 Statistical Process Control 3
15
ENG*H102 Literature and Composition 3
MFG*H220 Reliability 3
MFG*H240 Design of Experiments 3
QUA*H233 Statistical Process Improvement 3
QUA*H250 Total Quality 3
15
MFG*H239 Geometric Dimensioning
& Tolerancing 3
MFG*H234 Physical Testing 3
MFG*H236 Nondestructive Testing 3
Elective Behavioral or Social Science 3
Elective General Elective† 3
15
total credit Hours 61
DirecteD electiveS
†(Suggested)
BMG*H202 Principles of Management
MFG*H225 Industrial Safety
QUA*H115 Team Building
QUA*H260 Principles of Supervision
Due to program termination, no new applications will be
accepted at this time. Students currently in the program
should consult their counselor for additional information.
Common core course listings and definitions appear on pages 48-50. Placement testing will determine the sequencing
of courses. Additional courses may be required. The suggested sequence for full-time students is shown below.
Refer to page 49 for a listing of courses that will satisfy elective requirements.
Program outcomes
Upon successful completion of all program requirements,
graduates will be able to:
1. Apply communication and presentation skills related to
the discipline.
2. Demonstrate team-oriented human skill that permits
effective participation in multicultural work and social
environments.
3. Apply quality practices and applications in the following
areas: human resource management, quality planning,
quality systems, supplier management, quality audits, cost
of quality, continuous improvement tools.
4. Apply management tools including affinity diagrams, tree
diagrams, process decision program charts, matrix diagrams
and others as related to the discipline.
5. Understand and utilize appropriate statistical principles and
applications including: terms and concepts, distributions,
statistical inference, correlation and regression analysis,
experimental design, and acceptance sampling.
6. Understand and utilize appropriate process, and materials
control including: work instructions, classification of
characteristics and defects, identification of materials and
status, lot traceability, materials segregation practices,
materials review board criteria and procedures, sample
integrity and control, statistical process control including
basics, control charts, and implementation.
7. Demonstrate proficiency in selection and utilization of
measurement systems with respect to terms and definitions,
metrology, repeatability and reproducibility studies, and
destructive and nondestructive testing concepts.
8. Be aware of, and utilize concepts of safety and reliability
such as: terms and definitions, types of reliability systems,
reliability life characteristic concepts, risk assessment tools,
and product traceability system and recall procedures.