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272 iPhone Doesn’t Show Up in iTunes If the iPhone’s icon doesn’t appear in the Source list at the left side of the iTunes window, you’ve got yourself a real problem. You won’t be able to load it up with music, videos, or photos, and you won’t be able to sync it with your computer. That’s a bad thing. • • • The USB factor. Trace the connection from the iPhone, to its cradle, to the USB cable, to the computer, making sure everything is seated. Also, don’t plug the USB cable into a USB jack on your keyboard, and don’t plug it into an unpowered USB hub. The iPhone factor. Try turning the phone off and on again. Make sure it’s got a battery charge. The iTunes factor. The iPhone won’t show up in versions of iTunes earlier than 7.3. Download and install the latest. No success? Then reinstall it. Battery Won’t Fully Charge When the battery is fully charged, the lightning-bolt icon on the battery icon (top of the screen) changes into a little plug icon. You should be ready to head out into the world, with your own world in your pocket. Unless, of course, you never see the plug icon. appendix B
Turns out this is a software bug, not a battery bug. Your battery is fully charged—it’s just that the status-bar icon never shows the little happy plug. Apple fixed this problem in its first iPhone software update. Phone and Internet Problems What can go wrong with the phone part of the iPhone? Let us count the ways. • • • • • Can’t make calls. First off, do you have enough AT&T cellular signal to make a call? Check your signal-strength bars. Even if you have one or two, flakiness is par for the course. Try going outside, standing near a window, or moving to a major city. (Kidding.) Also, make sure Airplane mode isn’t turned on (page 110). Try calling somebody else, to make sure the problem isn’t with the number you’re dialing. If nothing else works, try the resetting techniques described at the beginning of this chapter. Can’t get on the Internet. Remember, the iPhone can get online in two ways: via Wi-Fi hot spot and via AT&T’s EDGE network. If you’re not in a hot spot and you don’t have an EDGE signal—that is, if neither the µ nor the G icon appears at the top of the screen—then you can’t get online at all. And, of course, you can’t get online when you’ve got Airplane mode turned on. Can’t receive text messages. If your buddies try to send you text messages that contain picture or video attachments, you’ll never see them (the messages, that is, not the buddies). Ask your correspondents to email them to you instead. Can’t send text messages. Make sure the recipient’s phone number in Contacts has an area code. “Could not activate EDGE” messages. This message just means that the iPhone has tried to get online—to check email on a schedule you’ve established, for example—but couldn’t get onto AT&T’s cellular data network. Usually, the AT&T signal is too weak or there’s a temporary outage in your area. In any case, one thing’s for sure: If you wait long enough, this message will go away. Troubleshooting and Maintenance 273
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“Pogue, the New York Times comput
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iPhone The Missing Manual
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Contents The Missing Credits . . .
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Cookies, Cache, and Other Security
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The Missing Credits David Pogue (au
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• Windows Vista: The Missing Manu
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Introduction You can say the iPhone
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• • connection or via AT&T’s
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1 The Guided Tour If you had never
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• If you change your mind about t
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huge reason that Apple chose AT&T a
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Screen Icons Here’s a roundup of
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Some beginners forget that the Home
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speaker, the microphone, and the 30
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Tap You’ll do a lot of tapping on
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Double-Tap Double-tapping is actual
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• The iPhone has a Caps Lock feat
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• • So you can save time by del
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In fact, you can type any of the pu
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You recharge the iPhone by seating
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2 Phone Calls As you probably know,
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• • Tap a name or number to dia
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Multitasking Don’t forget, by the
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When you’re finished, tap Hide Ke
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Whenever you’re on two calls at o
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Your iPhone’s own phone number ap
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➌ Type the person’s name. See p
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In either case, you wind up with th
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To zap someone, tap the name in the
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The Favorites list holds 20 numbers
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• • If so, the Call Details scr
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If you, a person in Oprah’s tax b
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3 Fancy Phone Tricks Once you’ve
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• this option. It’s a prerecord
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• • Greeting. Tap this button (
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• • • As with email, the reci
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The Text List What’s cool is that
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Address it by tapping the + button,
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Of course, the iPhone itself doesn
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The only thing worth noting about t
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Bluetooth equipment. If all goes we
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4 Music and Video Of the iPhone’s
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• • • To start playing a song
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• • • the 1600s,”“Kazoo C
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So what, exactly, is Cover Flow for
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Controlling Playback (Music) Once y
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To hide the slider, Loop, and Shuff
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• • • Play/Pause (÷/¿). The
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Fortunately, if this effect winds u
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• When you’re finished, tap Don
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5 Photos and Camera This is a short
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Next is Photo Library, which means
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• pixel originals of pictures you
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• • • Send icon. Tap the icon
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Photos by Email—and by Text Messa
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Ah, but this is why you bought an i
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All the same, the camera is capable
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The Camera Roll screen shows, at th
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6 Getting Online The iPhone’s con
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Just how much faster is Wi-Fi than
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your work by bounding in, wagging,
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in the Safari Web browser, the mess
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7 The Web The Web on the iPhone loo
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• • • • • • ± (Add Boo
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• Double-tap. Safari is intellige
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The Address bar is the strip at the
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you’ve visited them recently). If
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Editing Bookmarks and Folders It’
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Once the History list appears, just
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Searching the Web You might have no
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• • • • BBC News. You can f
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• You can open a third window, an
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The cache is a little patch of the
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8 Email You ain’t never seen emai
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Now you land on the account-informa
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These account types require more se
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• • Outlook. Choose ToolsÆE-ma
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• • Little League, Old Stuff, w
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Use the Return key to create blank
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for the pleasure of watching the an
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might need only occasionally. They
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of letters of the name or email add
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Signatures A signature is a bit of
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on “Leave a copy of retrieved mes
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desktop email program, you may get
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To set up your VPN connection, visi
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9 Maps and Apps Your Home screen is
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• • Day shows the appointments
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• Then tap Ends, and repeat the p
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• Notes. Here’s your chance to
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that, coincidentally, is playable o
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once you’ve tapped More to see th
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Finally, there’s a Î button at t
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• • Add a stock by tapping the
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two fingers (page 18) to magnify or
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That pushpin business also comes in
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Driving Directions If you tap the !
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Traffi c No, the iPhone doesn’t h
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When you tap Search, you’re shown
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major city. As you type, a scrollin
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• • Label. Tap to give this ala
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While the digits are flying by, you
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And what is the number in memory? P
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10 iTunes for iPhoners For the five
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Here’s the basic rule of using iT
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From now on, if you don’t want th
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Audiobooks Some people like the sou
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That nice iTunes even gives you som
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• Audio formats like MP3, AAC, pr
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11 Syncing the iPhone When you get
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In that case, you can stop the auto
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Syncing Music and Audio Books The i
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Click it to look it over, if you li
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If you want only some of the albums
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Windows Vista • Windows XP Scroll
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Windows Mail Windows Mail, included
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Page 243 and 244: 12 Add-Ons: Accessories and Web App
Page 245 and 246: • gOffice for iPhone. Believe it
Page 247 and 248: • • Tap a product category to s
Page 249 and 250: • • The iPhone is also a phone,
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Page 253 and 254: 13 Settings Your iPhone is a full-b
Page 255 and 256: • • Choose a Network. Here, you
Page 257 and 258: • • Call Time. These two statis
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Page 263 and 264: house or the office, or to protect
Page 265 and 266: Ordinarily, every time you type som
Page 267 and 268: • • Signature. A signature, of
Page 269 and 270: • • ing to call in. But if you
Page 271 and 272: • iPod Clear Cache. See page 259.
Page 273 and 274: A Setup and Signup The iPhone stand
Page 275 and 276: • If that’s what you want, fill
Page 277 and 278: • • • • Billing Information
Page 279 and 280: And that’s the ball game. You now
Page 281 and 282: B Troubleshooting and Maintenance T
Page 283: • your stuff—all of it. Music,
Page 287 and 288: But when you’re out and about, an
Page 289 and 290: Warranty and Repair The iPhone come
Page 291 and 292: • • • • them in one fell sw
Page 293 and 294: .Mac accounts, 136-139 802.11 netwo
Page 295 and 296: cradle see charging dock currency s
Page 297 and 298: phone features, 29-52 photos, 89-10
Page 299 and 300: phone features, 29-52 answering cal
Page 301 and 302: speed dial see Favorites list sprea
Page 303 and 304: Safari tour, 114-115 scrolling fram
Page 305 and 306: The book that should have been in t
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