Voices for Change: the Consumer Right to Representation
Voices for Change: the Consumer Right to Representation
Voices for Change: the Consumer Right to Representation
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4<br />
World <strong>Consumer</strong> <strong>Right</strong>s Day 2002: <strong>Voices</strong> <strong>for</strong> <strong>Change</strong><br />
Acknowledgements<br />
<strong>Voices</strong> <strong>for</strong> <strong>Change</strong> is <strong>the</strong> product of a<br />
collective ef<strong>for</strong>t by <strong>the</strong> members and staff<br />
of <strong>Consumer</strong>s International. Seventy<br />
consumer organisations participated in<br />
<strong>the</strong> survey on representation, and many<br />
of <strong>the</strong>m submitted case studies and<br />
supplementary material. Adam Smith<br />
(National <strong>Consumer</strong> Council, UK) carried<br />
out <strong>the</strong> analysis of <strong>the</strong> WCRD survey<br />
results. Texts were contributed by Colin<br />
Brown, Claudia Collado, Jayanti Durai,<br />
Naja Felter, Sadie Homer, Rhoda Karpatkin,<br />
Jim Murray, Sothi Rachagan, Lezak Shallat,<br />
Louise Sylvan and Ben Wallis. <strong>Voices</strong> <strong>for</strong><br />
<strong>Change</strong> was edited by Lezak Shallat, with<br />
help from Becky Vincent. Design by<br />
Steve Paveley.<br />
This document is also available in<br />
Spanish and French:<br />
– Voces para el cambio: El derecho a<br />
la representacion<br />
– Des voix pour le changement: Le Droit<br />
des Consommateurs à la<br />
Représentation<br />
World <strong>Consumer</strong> <strong>Right</strong>s Day 2002 was<br />
coordinated by Jayanti Durai with Rinske van<br />
Duifhuizen, Naja Felter, Chris Gethin,<br />
Suzanne Gribble, George Koomson, Marcela<br />
Ortiz, Lezak Shallat and Marina Tan.<br />
Copyright © <strong>Consumer</strong>s International,<br />
March 2002<br />
ISBN 1 902391 36 5