Voices for Change: the Consumer Right to Representation

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World Consumer Rights Day 2002: Voices for Change
Please can you state any regional bodies where your organisation represents consumers?
Is this in partnership or alliance with other organisations? ❏ Yes ❏ No
If so, which alliance or network?
Please can you state any international bodies where your organisation represents consumers?
Is this in partnership or alliance with other organisations? ❏ Yes ❏ No
If so, which alliance or network?
SECTION B: Case study of Impact of Consumer Representation
Please give one example of where your organisation has changed a policy, effected enforcement or had a
positive impact on consumers through exercising the right to representation. Please limit the example to
300 words.
Please describe:
1. Situation Before
2. Name and Type of Body or situation where you were represented. Is it a government, private sector
or civil society body? Where does this body get its support? Is representation by request, co-option or
voluntary? Who else is represented on this body? Is there a stipend or allowance?
3. Type of representation e.g. on public committee; through written consultation; by public meetings;
through citizen workshops; as a panel member; as technical advisor. What type of input did you
provide? What skills were required e.g. academic, technical, activist, lobbying, advocacy
4. Actions taken and Contribution (with dates) by your organisation. Did being a member of
Consumers International help?
5. Situation Today i.e. what are the results of your intervention or actions
Please send us any relevant position papers, documents, press clippings etc. that are related to the case
you describe below. The best described case studies with documentation evidence will be published in
the WCRD kit (early 2002).
SECTION C: Case study of Need for Consumer Representation
Please give one example of where you feel better representation would lead to a significant
improvement for consumers. Please limit the example to 300 words.
Please outline:
1. Body you want to improve or increase consumer representation at
2. What is wrong with current situation
3. Who (or what interests) is represented at the body currently
4. What level of participation by consumers and other players
5. Constraints on improving consumer representation
6. Strategies tried
7. Type of assistance that Consumers International could provide
8. Impact increased or improved consumer representation would have
Please send us any relevant position papers, documents, press clippings etc. that are related to the case
you describe below! The best described case studies with documentation evidence will be published in
the WCRD kit.