ANNUAL REPORT 2010

Notice of Ordinary General
Shareholders’ Meeting
MERCANTIL SERVICIOS FINANCIEROS, C.A.
Authorized Capital Bs 308,811,720.00
Subscribed and Paid-in Capital Bs 154,405,860.00
Caracas - Venezuela
Notice of an Ordinary General Shareholders’ Meeting by agreement of the Board of Directors to be held at the Company’s head office,
Avenida Andrés Bello N° 1, Edificio Mercantil on March 31, 2011 at 4:00 p.m. with the following agenda:
1. Review the Report submitted by the Board of Directors and the Company’s Audited Financial Statements at December 31, 2010, subject
to consideration of the Statutory Auditors’ Report.
2. Present the Board of Directors Report on the Level of Compliance with the Principles of Corporate Governance contained in Resolution
N° 19-1-2005 of the National Securities Commission (CNV) dated February 2, 2005.
3. Appoint the Board Members and their Alternates in keeping with the Company Bylaws and establish the fees of all the members of the Board
of Directors.
4. Appoint the Statutory Auditors and their Alternates and establish their fees.
5. Consider the “Proposal for the Twenty-third Phase of the Company’s Stock Repurchase Program presented by the Board of Directors of
Mercantil Servicios Financieros, C.A. to the Ordinary General Shareholders’ Meeting for consideration on March 31, 2011.”
6. Consider the “Proposal to declare the dividends of Mercantil Servicios Financieros, C.A. for 2011, presented by the Board of Directors to
the Ordinary General Shareholders’ Meeting for consideration on March 31, 2011.”
N.B. The shareholders are hereby informed that: 1) The Balance Sheet, Income Statement, Statement of Shareholders’ Equity and Statement
of Cash Flow for the period ended December 31, 2010, duly examined by the external auditors Espiñeira, Sheldon y Asociados; the
Statutory Auditors’ Report and the Board of Directors’ Report; 2) The Report presented by the Board of Directors on the Level of
Compliance with the Principles of Corporate Governance; 3) The Proposal for the Twenty-third Phase of the Company’s Stock
Repurchase Program submitted by the Board of Directors of Mercantil Servicios Financieros, C.A. for consideration by the General
Shareholders’ Meeting on March 31, 2011 will be available for review 15 days in advance of the Meeting, at the office of the Secretary
of the Board of Directors of the Company at Avenida Andrés Bello N° 1, Edificio Mercantil, piso 35, Caracas. The Proposal to declare
Mercantil Servicios Financieros, C.A.'s dividends for 2011, submitted by the Board of Directors to the Ordinary General Shareholders’
Meeting for consideration on March 31, 2001 is available for review at the Company Secretary’s Office, Avenida Andrés Bello N° 1,
Edificio Mercantil, piso 35, Caracas. In keeping with the provisions of the Company Bylaws, the Shareholders are hereby informed that
ownership of each group of Common Class A shares representing at least twenty percent (20%) of the capital subscribed by those
shares affords the right to nominate and appoint one Director and the corresponding Alternates.
Caracas, March 10, 2011
On behalf of Mercantil Servicios Financieros, C.A.
Guillermo Ponce Trujillo
Secretary of the Board of Directors
Mercantil Servicios Financieros
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