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38 InnoVAtIon MAnAGeMent<br />

when barnacles, mussels, bacteria, and fungi adhere to the hulls of ships, the results<br />

are expensive. Frictional resistance and fuel consumption increase, and the hulls have to<br />

be cleaned and repainted regularly. tin-based biocidal paints are banned, and even<br />

copper-based coatings have some environmental impact. Here, substitutes are being<br />

sought that protect the environment and have an exceptionally long service life<br />

elements39 Issue 2|2012<br />

333 polymer-based coatings, and adhesive agents, as<br />

well as additives for coatings and lubricants. The<br />

employees of Coatings & Additives are active at 21<br />

production sites and technology centers worldwide.<br />

In 2011, the business unit achieved annual sales of<br />

more than €1.7 billion.<br />

For New Business Development, the most attractive<br />

applications in the field of classical coatings are<br />

those that depend on a technology for their third<br />

function, behind color and protection. These func-<br />

New functionalities sought<br />

tions can be self-cleaning or anti-fouling properties,<br />

but also heat-repelling, electrically conductive, or<br />

other properties. Often, they are based on nanostructuring<br />

that, combined with the polymer expertise of<br />

the business unit, produces thin functional layers.<br />

“With functional coatings, the innovation and the<br />

new business activity doesn’t necessarily translate<br />

into large production volumes but into the value generated<br />

by the user,” explains Fengler. This has a number<br />

of advantages that limit the risk of a project. Coatings<br />

in the range of a few nanometers require only<br />

pilot-scale production facilities, so investment costs<br />

remain manageable. “For the business unit, then, this<br />

is a new way of thinking and working,” says Fengler.<br />

In the field of crosslinking technologies, the most<br />

attractive applications are in composites for lightweight<br />

construction.<br />

whether wind turbine, sailboat, or helicopter, the importance<br />

of composites for structural components is growing, because they<br />

combine low weight with high mechanical stability. Coatings &<br />

Additives investigates how the business unit’s expertise can be<br />

used to develop high-performance composites<br />

Nine employees work in the New Business Development<br />

Functional Unit at Coatings & Additives, including<br />

project managers and those involved with<br />

conceptualizing new ideas. These are chemists, physicists,<br />

and business managers, all of whom are communicative<br />

and open to new ideas. “They are team<br />

players, who are able to establish networks across<br />

organizational boundaries,” says Fengler.<br />

Different kinds of employees are sought for a job<br />

in New Business Development, including inventors,<br />

the technically minded, entrepreneurs, project managers,<br />

developers, and marketers. The inventor embodies<br />

high creativity and scientific curiosity. The<br />

technically minded are experts in certain technologies<br />

and possess analytical skills. Willing to take risks,<br />

the entrepreneur contributes skills in networking<br />

and “selling” ideas. The “project manager” type stands<br />

out for leadership qualities and structured thought.<br />

The developer applies technical know-how and persistence.<br />

And finally, the “marketer” type contributes<br />

a broad-based understanding of the markets, as well<br />

as the ability to persuade customers.<br />

These complementary abilities are necessary for<br />

the concrete work of opening up additional business.<br />

“Because vague ideas can’t produce results,” says Fengler.<br />

Even worse, various independent studies have<br />

shown that innovation projects involve a high level<br />

of risk, and, in the end, only a small percentage of<br />

ideas actually reach their goal. But because success<br />

is easier to sell than failure, New Business Development<br />

has to know how to handle this demoralizing<br />

reality. “We acknowledge it when employees take on<br />

risky projects whose outcome is impossible to gauge,”

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