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October - Library - Central Queensland University

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The information data base resides at the various levels within the process hierarchical library. For example, it can be appreciated<br />

how a tradesperson and planner would re q u i re the manufacture r ’s details when ordering the electric motor’s bearing. Altern a t i v e l y,<br />

the collection of all history of work perf o rmed and the cost of maintaining the process should reside no further down than the electric<br />

motor’s level given the benefits in tracking this information at the part’s level is a waste of time.<br />

As stated earlier, the CMMS is utilised as the tool to increase both the organisational efficiency and effectiveness by facilitating<br />

the collection, processing and analysis of the data. In terms of increased organisational eff i c i e n c y, this could be achieved for<br />

example by linking the stores and purchasing functions when drilling down through the BOM to find and hence order the electric<br />

motor or bearing either out of store stock or to purchase externally, and then the automatic initiation to replenish the store stocked<br />

item.<br />

In terms of increased organisational effectiveness, similarly the CMMS ‘s work order system should enable all history of work<br />

performed and the costs associated with maintaining be housed and made easy to retrieve at the electric motor level. The CMMS<br />

can then enable for example a Pareto analysis so as to identify a top five in terms of high costs and/or poor reliability. Put another<br />

way, it enables the identification of the 20% of all (say) motors that create 80% of the issues - i.e. the 80/20 rule. This information<br />

can then be utilised as the basis for a dedicated re s o u rce, such as a reliability engineer, to establish root cause and hence pre s c r i b e<br />

a solution. This example of proactive maintenance, in which the establishment of root cause leads to a change in the way in which<br />

the equipment is designed, operated, maintained or any combination of the three, relies heavily on accurate data. Based on this<br />

and in relation to the pyramid of key maintenance management processes, it is obvious as to why proactive maintenance (which<br />

will be discussed later) resides at the third level within the pyramid.<br />

The information data base is a live and dynamic work in progress and there is no end to the amount of times that the data base will<br />

be updated over the life of the plant / process. In other words, as work is completed by the trades (and others) on a daily basis,<br />

when new equipment is installed and conversely old equipment removed, when maintenance plans are revised to (say) re f l e c t<br />

proactive maintenance, etc so too should the data base be revised to reflect the changes.<br />

The benefits of an accurate and dynamic information data base not only aids in the planning and scheduling of all work, it also plays<br />

an integral role in supporting and development of the future key maintenance management processes (within the pyramid).<br />

Specifically information will be used in the following areas (and will be discussed further at a later time):<br />

• Proactive maintenance (as already touched on).<br />

• To justify approval of capital expenditures.<br />

• For zero based budgeting and/or historical budgeting.<br />

• To justify the purchase of the most reliable and possibly the more expensive equipment as opposed to the cheapest.<br />

• In terms of financial optimisation so as to establish the true cost of manufacturing (life cycle costing).<br />

• Inventory and procurement.<br />

• The list goes on.<br />

INVENTORY AND PROCUREMENT<br />

Reality check! Let us assume the following scenario:<br />

Suppose that maintenance plans have been developed for one of the more critical processes within the plant, be it from a business<br />

and/or bottleneck perspective, or maybe maintenance plans have been developed for just one or two critical pieces of equipment<br />

within the process, or maybe for the whole plant - whatever. An ongoing acceptable level of compliance to the maintenance plan’s<br />

schedule is being achieved - i.e. in excess of 70% (and climbing). The amount of work being planned and scheduled each week is<br />

increasing and the work flow system is being adhered to. Collection of information into the data base is off and running albeit most<br />

of the trades people, team leaders / leading hands and some of the supervisors are still confused with what is history and what is<br />

shift log reporting. All in all though, there is an underlying appreciation within the organisation that things are improving due to an<br />

i n c rease in uptime and a reduction in the amount of breakdowns and call-ins being experienced. This whole new concept may<br />

actually be working.<br />

With nothing else better to do it seems like an opportune time to address the issues associated with inventory and procurement.<br />

Time to roll up the sleeves as this will be an uphill battle all the way given there are no gains to be made here, just ask anyone!<br />

The trades people will tell you that they cannot give up their satellite stores and hand back responsibility to the stores people<br />

because they can never get it right - i.e. every time the trades people go to the store to get something out it is never there, even<br />

though the CMMS indicates there is two in stock. None of the trades people will ever admit to taking stock out of the store and not<br />

booking it out so it must be the store’s fault, hence the need to carry satellite stores. The trades people know that satellite stores<br />

leads to the following but it is still a better option than handing back responsibility to the store:<br />

• Duplication of parts.<br />

• Un-controlled condition of parts - i.e. not fit for use due to poor storage practices such as allowing shelf life to expire, etc.<br />

• Parts are not automatically flagged for reorder when used.<br />

• The list goes on.

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