PB 22164 - September 29, 2005 - USPS.com® - About

POSTAL BULLETIN 22164 (9-29-05)
USPSNEWS@WORK
Transformation — it’s about being the best
The Strategic Transformation Plan 2006–2010, approved
this week by the Board of Governors, has been
created to keep the momentum going — to build on our
past transformation successes and stay focused on our
core business and the strategies we know produce results.
Transformation became the watchword of the Postal
Service in 2002 when our goal was to position the Postal
Service to navigate a dynamic market environment and
communications landscape successfully.
The results speak for themselves.
Our product and service offerings are marked by innovation,
ease-of-use and accessibility. We have reduced costs
and increased productivity. The men and women of the
Postal Service have brought service performance and customer
satisfaction to record levels.
But that was just the beginning. Now the Strategic
Transformation Plan 2006–2010 takes the next step.
It’s all about being the best. The best value in the marketplace
— based on the quality of our service, price,
products and ease of use. We’ll continue to promote growth
by creating more value for every customer.
It’s about being the best run communications and delivery
service. Each day, USPS delivers more than 680 million
pieces of mail to 143 million households and businesses.
We will continue to reduce costs by improving efficiency in
all our operational and business processes. We will bring
service performance to even higher levels. We will use the
best technology to make the mail a rich source of information
both for our customers and for our operations
managers.
It’s about being the best place to work. It’s about
700,000 employees known for a deep commitment to service.
Building on this commitment, the Postal Service will
increase employee involvement at all levels. Training and
leadership development will emphasize teamwork and customer
focus. And every employee will have the opportunity
to move up in the ranks of the organization through performance
and career development opportunities.
The plan is our blueprint for the future to prepare the organization
to respond to changing customer needs, market
requirements, technological developments and legal
requirements.
Want to know more? You can read the plan at
www.usps.com/strategicplanning/transform.htm.
Post Offices, communities emerge from
devastation
The Postal Service was prepared for Hurricane Rita —
before the storm hit early Saturday morning and coming out
of it. While mandatory evacuations resulted in service interruptions
in communities along the Texas/Louisiana border,
Galveston and Houston were spared the brunt of the storm,
and retail and delivery operations were up and running
throughout Houston on Monday.
In Louisiana, the Lake Charles area was most affected,
with six offices flooded and the city closed to all but essential
personnel, which included USPS employees. Floods
and power outages also affected offices in the 703 and 705
ZIP Codes.
Early reports indicate that USPS employees made it
through the storm safely.
Donating to PERF
How can you help? The Postal Employees’ Relief Fund
was set up for circumstances just like this. Monies from the
fund go to help postal employees rebuild their homes and
their lives. You can help by visiting www.postalrelief.com
and making an online donation. Just click on the “Donate
Now” button. Or you can send a check or money order payable
to PERF at the following address:
PO BOX 34422
WASHINGTON DC 20043-4422.
Another way you can help is by selecting PERF for your
Combined Federal Campaign (CFC) contribution. The CFC
code for PERF is 9891.
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