text-types
text-types
text-types
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Learning Activity 1<br />
Job: customer service representative<br />
Place of work: Magical Tour Bus Company<br />
Purpose of activity:<br />
to respond to a complaint about<br />
the company’s day trip from an<br />
important client<br />
Language skills involved (circle): reading and writing<br />
Text-type(s) involved: complaint letter, letter of reply<br />
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