Nashville Area Indian Health Service 2011 Annual Report

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CHIEF MEDICAL OFFICER Area Activities & Accomplishments Consistent with the IHS Director’s priority of improving quality of and access to care, the Chief Medical Officer (CMO) maintained visibility in the field throughout 2011, conducting 19 site visits for technical assistance and program reviews, and providing 156 hours of clinical care to patients. Additionally, he led the Area’s quality improvement support team efforts, helping to recruit seven Nashville Area sites for participation in Improving Patient Care-3 (IPC-3), and adding two additional members to the team from USET. His emphasis on quality improvement also included the development and facilitation of Nashville Area provider trainings for continuing medical education credits, as well as utilization of the tele-health partnership with the University of Miami to improve access to dermatology care. Serving as Acting Director of the Office of Public Health, the Chief Medical Officer recruited and filled the position of Area of Chief Nursing/HPDP vacancy. He also served as supervisor of the Manlius CHS Program (including the new Tuscarora CHS program), the Unity Healing Center, and the Catawba, Micmac, and Mashpee Wampanoag Service Units. Did you know? The Nashville Area IHS partners with the University of Miami to provide tele-dermatology services to Area Tribes. National Participation The CMO’s visibility reached beyond the Nashville Area, through his participation in national workgroups (he was even elected to the position of Vice-Chair of the National Council of CMOs by his peers), trainings and conferences as an invited speaker, and during regional consultation meetings and collaborations as the Nashville Area representative. Indeed, 2011 was a busy and successful year for the Nashville Area Chief Medical Officer. The Office of the Chief Medical Officer (CMO) is responsible for the coordination of medical care within the Nashville Area. Directly overseeing three IHS-direct programs, the CMO also provides consultation in the areas of physician and mid-level provider recruitment, medico-legal issues, and Contract Health Services to the Nashville Area Office and IHS, Tribal, and Urban programs within the Area. 56 www.ihs.gov/Nashville Nashville Area Indian Health Service
the Office of Public Health conducted 48 a totalof program REVIEWS at Area health programs… Office of Public Health Nashville Area Indian Health Service www.facebook.com/IHSNAO 57
Page 1 and 2:
2011 Annual Report Nashville Area I
Page 3 and 4:
In Loving Memory… Charlene Willis
Page 5 and 6:
Table of Contents Executive Summary
Page 7 and 8: EXECUTIVE SUMMARIES Martha Ketcher,
Page 9 and 10: EXECUTIVE SUMMARIES Chief Medical O
Page 11 and 12: Renew and strengthen our partnershi
Page 13 and 14: PRIORITY ONE: RENEW AND STRENGTHEN
Page 15 and 16: PRIORITY ONE: RENEW AND STRENGTHEN
Page 17 and 18: Reform the Indian Health Service.
Page 19 and 20: PRIORITY TWO: REFORM THE INDIAN HEA
Page 21 and 22: PRIORITY TWO: REFORM THE INDIAN HEA
Page 23 and 24: Improve the quality of and access t
Page 25 and 26: PRIORITY THREE: IMPROVE THE QUALITY
Page 27 and 28: PRIORITY THREE: IMPROVE THE QUALITY
Page 29 and 30: Make all our work accountable, tran
Page 31 and 32: PRIORITY FOUR: MAKE ALL OUR WORK AC
Page 39 and 40: Improve Customer Service.
Page 41 and 42: IMPROVE CUSTOMER SERVICE working re
Page 43 and 44: Serving the COMMUNITY… a record 3
Page 45 and 46: CATAWBA SERVICE UNIT centered; metr
Page 47 and 48: 5,660 prescriptions were filled thr
Page 49 and 50: the Micmac Service Unit has met all
Page 51 and 52: MICMAC SERVICE UNIT Healthy Baby ba
Page 53 and 54: the Unity Healing Center 104 provid
Page 55 and 56: the Office of Tribal Activities ove
Page 57: the Nashville Area Chief Medical Of
Page 61 and 62: OFFICE OF PUBLIC HEALTH Figure 3: G
Page 63 and 64: OFFICE OF PUBLIC HEALTH LCDR Max Bo
Page 65 and 66: over $12,000,000.00 American Recove
Page 67 and 68: OFFICE OF ENVIRONMENTAL HEALTH & EN
Page 73 and 74: the Division of Extramural Awards&A
Page 75 and 76: the Division of Information Resourc
Page 77 and 78: DIVISION OF INFORMATION RESOURCES M
Page 79 and 80: 14 scholarship awards worth over $9
Page 81 and 82: DIVISION OF TECHNICAL SUPPORT O.J.
Page 83 and 84: with 99% Nashville’s Division of
Page 85 and 86: Nashville Area IHS serves 52,000 NA
Page 87 and 88: AREA TRIBES, NATIONS AND PARTNERS E
Page 89 and 90: AREA TRIBES, NATIONS AND PARTNERS P
Page 91 and 92: URBAN INDIAN HEALTH PROGRAMS Americ
Page 93 and 94: EXECUTIVE STAFF BIOS Martha A. Ketc
Page 95 and 96: EXECUTIVE STAFF BIOS CAPT Scott Hel
Page 97 and 98: EXECUTIVE STAFF BIOS Mitch Wright w
Page 99 and 100: ACRONYM GLOSSARY A/P Accounts Payab
Page 101 and 102: Nashville Area Office Nashville Are
Page 103 and 104: Inside Back Cover
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Nashville Area Indian Health Service 2011 Annual Report

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